Job Description

Role Responsibilities

• Individuals have a deep understanding of their own subject area and a broad understanding of related subject areas.
• They handle diverse issues and lead projects that contribute to the company's
• Manages a broad, complex portfolio of projects.
• Projects will have large teams and will be globally dispersed, both with IT and business employees.
• The projects and programs usually have global impact and have complex business and technical challenges.
• Defines program value proposition, work plan, resource needs, timeline and budget for global programs.
• Viewed internally as a project management expert.
• Monitors project performance in the Project Reporting System.
• Conducts PM Metrics and Practices Reviews.
• Facilitates Peer Project Reviews and Management Project Reviews.
• Supports PM Help Desk.

Requirements:

• Typically requires 8-10 years relevant experience in Banking/Healthcare/Insurance.

• Must have minimum 3-5 years of experience in Projected Program Management.
• I prefer to have MS Project, Copilot experience & Exceptional written skills to document RAID items & Improvement plans.
• Experience in handling international projects (Multi Geo)
• Mandatory to have certification in Prince 2 or PMP
• Exceptional understanding of BPO Project.
• Management principles and techniques.
• Exceptionally expert proficiency in the specific tools that are available and required as part of the company's project management information system.
• Exceptional ability to identify, develop and quantify any required corrective action plans.
• Exceptional ability to ensure that effective project controls are in place to monitor project or program performance.
• Exceptional capability at providing effective performance reporting for the client and company in order to monitor the progress of the project.
• Exceptional facilitation and communication skills.
• Exceptional ability to lead global project teams of large scope and high complexity.
• Shift Timing (UK/US).

Skills Required