Job Description

GES-HCI BGP is a team of engineers supporting Global BGP Service Contracts.


Honeywell has designed its Benefits Guardianship Program (BGP) program to allow its customers to gain maximum benefits from their investment in Honeywell products (HCI Products). Customers receive the support of software and domain experts as well as the latest software updates and new software releases, keeping applications up to date and available.


BGP provides a combination of telephone, email and web-based support and maintenance deliverables. In addition, BGP customers are entitled to free-of-charge updates or new releases of the software and documentation as they become available.


BGP program aligns with Honeywell Global Service Management (GSM)practices.


GES- HCI BGP has following sub-groups:


BGP Enablement Group BGP Contract Management Group BGP Technical Services Group

Shows pro-active attitude in securing required inputs from all involved stakeholders to deliver renewal proposals on-time. Escalates to the Services Contract Support leader in case renewal process is stalled and is waiting on input from stakeholders. Establish and maintain long-term trust relationship for assigned accounts with all internal stakeholders of the contract renewal process, particularly (but not limited to) the LSS Service Operation Leader and the HCP Service Operation Leader, to effectively execute the renewal cycle. Prepares the initial scope of the active service contract planned review with the Service Operation Leaders. This includes update with initial scope of contract renewal proposal and related pricing. Translates updates on scope feedback from Service Operation Leaders into final contract renewal proposal and related pricing. Executes estimation for contract renewal, including 3 rd party content of service contract if any. Reviews generated pricing with Service Operation Leader. Drives formal internal financial approval process of pricing. In case eGAP is required, initiates and plans eGAP cycle. In case eGAP is not required secures written approval of pricing is covered within the organization. Drives required updates of the proposal document templates. After receipt of PO, prepare the contract renewal handover/booking package and assigns a formal booking request of the service contract to the GCC team. Drives required updates of the contract renewal handover/booking package in case updates are required. Detects and indicates possible improvement areas within the defined renewal process.

B.E / B.Tech. (Chemical/Petrochemical/Instrumentation/Mechanical/Electronics/IT/CS), BSc/MSc (any stream) /BCA/MCA/ with

4-6 years of overall professional experience

Experience in proposals/sales support will be preferred. Excellent working knowledge of Word, Excel, PowerPoint, Outlook, and salesforce. Able to forge strong internal business relationships and deliver on commitments. Demonstrates a strong commercial awareness. Excellent interpersonal skills as well as good verbal, written and presentation skills. Experience in managingcoordinating multiple orders within short time span. Ability to multi-task under pressure and work independently with minimum supervision

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.