Job Description

Chief Content Director

Qualification: - Bachelors/Masters in English Literature

• Bachelors/Masters in Mass Communication.

• Bachelors of science or Bachelors of Engineering or Technology.

• Bachelors/Masters in Arts.

• Bachelors/Masters in Economics.

Responsibility:

Requirements Gathering and Analysis:

• Act as consultant to understand client needs and recommend appropriate solutions.

• Conduct needs analysis.

Content Creation:

• Ability to take ownership of more than one project from a delivery perspective.

• Ensure projects are delivered on time, and with the required quality.

• Act as solution architects in order to provide winning solutions to proposals.

• Implement new ideas that are in line with what is hapenning in the industry.

• Stay abrest with the latest trends in the industry.

• complete understanding of learning and documentation strategies.

• Complete understanding of content strategy.

• implement lessons learnt and best practices from prior projects.

• Able to handle unknown risks and have contingency plans in place.

• Able to handle client esclataions and ensure client satisfaction.

• Able to guide and mentor the team in order to meet practice objectives.

• Brainstorm to develop strategic solutions.

Project Management:

• Independently manage small to large sized projects.

• Track and report metrics.

• Optmize resource utilization.

• Raise invoices, and keep track of financial data.

• Act as the 1st level of escalation.

• Track financial data, as applicable.

Review:

• Performs ad hoc reviews to ensure content is current and adheres to quality standards.

• Defining productivity metrics that need to be tracked.

Training:

• Ability to conduct knowledge sharing sessions on industry trends.

• Able to devise training plans for entry level recruits.

• Able to identify new trends in the industry that can be a subject for training for the team.

Team Building & People Management:

• Participate in team building activities.

• Grooms team to get to the next level.

• Mentors specific team members to act as consultants for the client.

• As applicable, focus on setting goals and priorities for the team.

• Provides guidance on achieving goals.

• \'Participate in senior level talent selection.

• Set clear and objective goals for the competency.

• Conduct appraisals.

• Identify, priorities and deploy action items for competency development.

• Review progress on employee engagement activities.

• Direct and guide other managers on resolving employee complaints.

• Identify, groom, reward and develop high performers and future leaders.

• Resolve escalated conflicts and grievances.

Consult & Strategize:

• Able to understand client business needs/problems and suggest content solutions accordingly.

• Able to conduct needs analysis at customer end.

• Provides insight in terms of industry know how, tools know how, competitor insight.

• Able to devise content strategies.

• Provides inputs during the Design stage of a deliverable.

• Contributes to proposals that involve strategies, and out of the box recommendations.

Process Adherence and Delivery Excellence:

• Ensure adherence to learning and content process.

• Delivery Excellence and its related areas need to be supervised and tracked.

• Locations and global delivery health to be in green at all times.

• Plan the budget and investments for the new service offerings, infrastructure, employee satisfaction and employee enagagement.

Market Research and Industry Engagement:

• \xe2\x80\xa2 Identify areas of innovation and transformation.

• \xe2\x80\xa2 Participate in Industry webinars and connects to capture insights.

• \xe2\x80\xa2 Present papers in conferences.

• \xe2\x80\xa2 Identify differentiators and suggest solutions or value adds.

• \xe2\x80\xa2 identify strategic investments to address gaps in solution offerings.

Must Have Skills

• Adobe After Effects

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Feb 22 2024

About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world\'s leading professional services companies, transforming clients\' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us

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