Job Description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Project Manager. In this role, you will: Leadership & Teamwork

• Actively be part of a learning culture, performing collaboration and cross-functional working
• Develop personal critical skillsets
• Actively manages own career path within the guidelines set out by HSBC
• Is part of an environment that supports diversity, inclusion which reflects the Technology Manifesto behaviours

Operational Effectiveness & Control:

• Ensures appropriate oversight mechanisms and high standards of internal control
• Build collaborative relationships, defines and atriculate to stakeholdres the targeted benefits for organisational change intervention. Communicate changes in policy and governance effectively, reinforcing risk processes within the team
• Leads the development of metrics to track and measure the delivery and impact of engagement programmes, sharing insights with the Cybersecurity leadership team
• Enhances operational controls through constructive identification and challenging of issues
• Ensure adherence to all set governance and policies

Requirements
To be successful in this role, you should meet the following requirements:

• 15+ Experience in development with IT development background having experience in Java, Databases
• At least 5+ years of Project management having handled multiple projects at the same time
• Good experience or background of Telecom domain is preferred,
• PMP certification preferred
• Have worked in Global setup with experience of handling overseas customers/stakehokders
• Strong interpersonal skills – good judgement, assertiveness, high level of communication skills to achieve effective stakeholder management, build consultative relationships, and ability to collaborate directly with a variety of clients (business, development, compliance, etc.)
• Proven ability to articulate complex issues concisely, suitable for all levels across the HSBC group. Gravitas and ability to interact with and coach senior
• Knowledge of Contact Centre technologies is desirable.
• Knowledge of Lean Sigma practices
• Needs to be resourceful and demonstrate innovation
• Knowledge and experience of using agile delivery methods and tools to implement both tactical and strategic changes
• Commercially astute, ability to balance and assess risk vs. reward, maximising cost effectiveness and profitability for functions and/or business lines
• Respectful of different cultures, working with colleagues from across all the globe

You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India