Job Description

ROLES & RESPONSIBILITIES


The Technical Project Manager (TPM) will be responsible for end-to-end planning, coordination, execution, and delivery of field-level infrastructure projects involving critical data center components. This includes server installations, storage setups, network deployments (Spine-Leaf architecture), and backup infrastructure such as Veritas. The TPM ensures the right technical outcomes are delivered on time, within budget, and aligned with customer and business requirements.

Key Roles & Responsibilities:

1. Project Planning & Scope Definition

Define and document project scope, objectives, and deliverables specific to data center hardware and support services. Break down large infrastructure initiatives into executable tasks across field teams, OEMs, and integrators. Establish deployment schedules, resource plans, and risk mitigation strategies for each site or client engagement.

2. Cross-Functional Coordination

Act as the central point of coordination between field engineers, OEMs, internal technical architects, and SI side stakeholders. Coordinate logistics and readiness of physical equipment (servers, switches, storage, backup appliances) across multiple sites or regions. Oversee service readiness, pre-deployment checks, and configuration validation prior to dispatch or installation.

3. Technical Oversight & Delivery Assurance

Ensure successful execution of deployment plans. Validate implementation against high-level design (HLD) and low-level design (LLD) documents. Support change management, version control, and documentation sign-oA for production rollouts.

4. Field Services & Resource Management

Assign field resources to tasks based on skill, location, and workload. Ensure engineers are equipped with the right tools, documentation, and access credentials. Track time spent on each engagement and align with service-level agreements (SLAs).

5. Vendor & OEM Engagement

Liaise with OEMs for escalations, firmware recommendations, hardware compatibility, and support coordination. Track service calls, RMA replacements, and warranty cases to closure.

6. Quality Control & Reporting

Review all deployment tasks for completion and adherence to standards (e.g., cabling, power layout, network zoning, BIOS/BMC setup). Maintain checklists, acceptance test protocols (ATP), and signoA documents from end-customers. Provide periodic project status reports (weekly/monthly) to leadership and client SPOCs.

7. Cost Control & Budget Tracking

Align technical execution with approved BoM and service PoCs (proof of concepts). Track actual vs. estimated labor utilization for each deployment project. Identify and escalate any cost overruns, resource bottlenecks, or scope creep.
EXPERIENCE


12-14 Years
SKILLS


Primary Skill: Project Management (DXP)
Sub Skill(s): Project Management (DXP)
Additional Skill(s): Network Architecture, Project Management (SE), TPM
ABOUT THE COMPANY


Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).



Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krakow, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.