Establish, maintain, and continuously improving governance frameworks, policies, and best practices in our area.
Ensures that projects, programs, and portfolios align and operate with efficiency, transparency, and control.
Develop/enhance technology methodology and standard practices, processes and tools with a focus on industry best practices to ensure effective and efficient practice delivery.
Develop and deliver standard practices, processes and tools that are consistent and repeatable.
Influence the implementation and adoption of methodology and new practices, processes and tools through development of strong practitioner community relationships.
Provide appropriate governance oversight to ensure that the practitioner community is adhering to standard methodology, processes and practices.
Define the organizational measures required to determine the state of the practice area and if practitioners are operating successfully.
Develop and administer the tools required to effectively measure practitioner skill assessments.
Lead the development of a continuous feedback process for practitioners to identify process improvements.
Facilitate the transformation from practice area process and tool introduction to internalization.
Lead the delivery of improvements in practice, process and tool effectiveness.
Lead cross functional teams to identify opportunities to strengthen existing processes, practices and tools.
Plan, develop and lead the implementation of improvement recommendations.
Support the user needs and functional capabilities of practice tools, enabling platforms that provide accurate and standard reflection of project agenda/health.
Provide consulting and mentoring within technology practice area of expertise to practitioner community.
Educate project execution leaders and practitioners on the benefits of practice area methodology, process and tool usage.
Support ad-hoc needs for project resources by providing project/program start-up or on-going support within assigned technology practice area.
Drive effective and efficient project delivery.
Perform project delivery related governance and compliance functions as required.
Partner with the appropriate vendor subject matter experts to develop and maintain tool documentation as well as design, develop and implement the required internal and external training (formal and informal) required to support the practice area resources at all competency levels.
Provide support to the practice organization to improve the performance of practitioners through coaching, tool development or other assessment.
Develop a sustainable training program to address the needs of new practitioners.
Pro-actively keep current on latest industry practices, process and tool trends.
Maintain up-to-date understanding of available resources including appropriate training, job aids and best practices.
Mentor peers and more junior staff.
Actively champion and contribute to the continuous improvement of the assigned practice area best practices using innovative ideas to increase the effectiveness of the practice organization.
Lead and participate in project phase reviews and post implementation reviews.
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