Job Description

ROLES & RESPONSIBILITIES

Role Summary

The Technical Program Manager (TPM) is responsible for end-to-end delivery governance for linguistic engineering workflows across Marathi, Tamil, and Arabic. This role oversees planning, execution, stakeholder communication, and SLA management while ensuring smooth coordination across multiple linguist pods and shared specialists.

Key Responsibilities

Lead overall delivery, planning, and execution of linguistic workflows. Manage SLA adherence, quality metrics, risk tracking, and reporting. Coordinate across language pods (Marathi, Tamil, Arabic), Principal Linguist, QA Lead, and Tools/Automation support. Drive hiring, onboarding, capacity planning, and weekly cadence management. Conduct weekly governance meetings and regular updates with stakeholders. Identify process gaps and implement operational improvements. Support scalability planning for post-POC expansion.

Requirements

8-12 years of program management experience in AI/ML, data, or linguistics-focused programs. Strong cross-functional coordination and stakeholder engagement skills. Experience managing delivery teams in a structured service-delivery environment. Excellent communication, reporting, and risk-management skills.
EXPERIENCE


12-14 Years
SKILLS


Primary Skill: Project Management (DXP)
Sub Skill(s): Project Management (DXP)
Additional Skill(s): AI/ML Project Management
ABOUT THE COMPANY


Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley. We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence. We accelerate experience-led transformation in the delivery of digital platforms. Infogain is also a Microsoft (NASDAQ: MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).



Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Krakow, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.