The Person will be working in the Intelligent Automation domain in a Solution Architect role and develop proprietary RPA solutions using Automation Anywhere and AI tools. This Position will be required to work extensively with all Division's stake holders for developing automation using RPA platform in line with standard RPA principles.
Scope of the role:
Responsible for RPA Projects - Functional & Technical Solution Design, Testing, Deployment & Project Documentation.
Collaborate with other developers and business managers to design and implement PoCs using OpenAI SDKs.
Spearheading New Initiatives like Robotic Process Automation (RPA), DevOps, Test Automation and
Robotic Test Automation, API testing, OCR.
Establish standard design principles and architecture patterns and ensure the solutions are built in accordance with standards.
Proven technical experience in RPA development technical architecture, solution design and Implementation using RPA tools.
Responsible for ensuring proper delivery of Projects - Life cycle, planning, Design, Development, Testing, Deployment and Hypercare etc.
Demonstrated technical proficiency with good Problem Solving, ability to work effectively with all the stake holders.
Responsible in PDD, TDD & SDD creations and getting the proper signoffs from clients.
Develop codes to meet the defined design/solution approach.
Configure automation processes as per the TDD
Produces reliable and stable automation solutions.
Perform project feasibility study and decide what should be automated/scope of automation.
Responsible in conducting & implementing RPA trainings to interns and laterals joining the team.
Testing in all the phases like Sanity, SIT, UAT & Regression
Job Profile:
Conduct High Level RPA Assessments and develop project plans for implementation projects. Provide continuous updates to RPA partners during project delivery.
Expertise in the AI/ML technology
Understands end to end Business Process from spanning various functional domains, then Design and build Intelligent Automation solutions using RPA platform.
Owns the selection of Business Processes for RPA based on RPA guidelines.
Facilitate High level and detailed walkthrough of the Process by the Process Owners to the project team.
Strong towards design principles and modular programming techniques. Responsible in providing support expertise.
Document the assumptions and approach and review with Project manager.
Ability to engage with stakeholders to understand and respond to their needs in rapidly changing business environments and open to a variety of tech stacks.
Facilitate process re-engineering and standardization before automation.
Create the process flow diagram and detailed AS IS Process.
Facilitate Deployment Signoff.
Review Test cases created by the developer point view / QA and ensure they are in line with the TDD & PDD.
Execute test cases and document defects and observations.
Develop the BOT if needed.
Review UAT test cases and add potential cases also Support the UAT.
Review UAT test cases created by Process owners and ensure they are in line with the TDD & PDD.
Develop applications that leverage large language models (LLMs) to solve practical problems in marketing, finance, and retail
Decide on scalability - the number of robots as per the business needs.
Set up a change management system.
Monitor kept track of changes that occurs and imitate change management process by evaluating the impact of changes.
To work on Agile & Waterfall methodologies.
Maintaining plan Vs actual efforts of a program.
Managing activities of the team, allocating assignments, and scheduling timelines of all the activities.
Key Deliverables:
1. Business Value & Automation Strategy
Drive measurable business value through
process automation using RPA technologies (Automation Anywhere A360)
. Perform
business and technical feasibility analysis
to identify automation candidates and define automation scope. Conduct
POCs and pilot implementations
, acting as a key champion to convert them into scalable projects. Evaluate feasibility of
effort estimations, development plans, timelines, and proposals
for new initiatives. Estimate development time and ensure
on?time, high?quality delivery
within agreed SLAs. Lead
defect triage calls
and track resolution to closure. Create and maintain
Risk Analysis Matrix
with preventive and mitigation actions.
3. Solution Design & Development
Design
end?to?end automation solutions
aligned with operational and business requirements. Integrate automation with
RESTful APIs, enterprise applications, and legacy systems
. Use
data analysis (Python, Pandas)
to generate insights and support solution design decisions. Ensure
scalable, secure, and maintainable automation architectures
.
4. Quality Assurance & Compliance
Ensure
quality automation delivery
through defined QA processes and defect prevention practices. Maintain
RDLC compliance
across automation projects. Develop and maintain
test strategies, test cases, and validation artifacts
.
5. Documentation & Knowledge Management
Produce and maintain
end?to?end project documentation
: SOPs (AS?IS, TO?BE)
Technical Design Documents (TDD)
Test Cases
User Manuals
Create and maintain
training repositories
to enable developer and support teams.
6. Deployment, Environment & Platform Management
Orchestrate
deployment pipelines
and manage bot releases and migrations. Maintain
RPA deployment environments
across development, UAT, and production. Monitor
Automation Anywhere A360 Control Room, Bot Runners, and Bot Creators
for availability and performance. Coordinate with development teams for
release readiness and production deployments
.
7. Operations, Monitoring & Support
Provide
L2/L3 support
for A360 platform, bots, and underlying infrastructure. Proactively monitor and resolve:
Bot execution failures
Control Room performance issues
Credential vault issues
Queue and workload bottlenecks
Manage
alerts, incidents, and service requests
via iMitra. Perform
root cause analysis (RCA)
and implement long?term preventive actions.
8. Infrastructure, Security & Reliability
Maintain and support
A360 infrastructure
, including: Windows servers
Virtual Machines
A360 Cloud or On?Prem environments
Ensure
high availability, disaster recovery (DR), and failover readiness
. Conduct
infrastructure readiness assessments
covering performance, scalability, and resilience. Ensure A360 platform complies with
organizational security standards
. Coordinate with
InfoSec teams
for audits, vulnerability remediation, and compliance assurance.
9. Stakeholder Engagement & Reporting
Engage with clients and stakeholders to
demo solutions and communicate value realization
. Create and maintain
KPI dashboards
for Developers and Support teams to track: Productivity
Utilization
Cost and business benefits
Provide transparent reporting on
platform health, delivery status, and operational metrics
.
Work Experience
The right person:
BE / B Tech with IT/Computer Science as specialization
Minimum 5 years working experience in implementing Digital projects
Min 3 years of Working experience in RPA technology is mandatory
Minimum 5 projects delivered using any of the AI technology.
Good knowledge of Microsoft Technology (VB, .NET, Windows, IE, SQL Server and Web services).
Can easily adopt changes in profiles such as Project Manager, Business Analyst, depends on company needs.
Process reengineering skills.
Sound knowledge of methodologies such as SDLC & STLC.
Expertise on the PDD & TDD creation in Automation Space.
Domain knowledge in SCM, Merchandising, Finance, Retail, Service etc.
Excellent communication and interpersonal skills.
Good logical, analytical, and problem-solving skills
Someone who takes accountability and is self-driven.
* Strong operation and process orientation and independent thinking capability.
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