Job Description

Project Manager - Retail / E-Commerce Domain
Experience: 7-11 Years
Job Location: Bangalore
Role Type: Contract
Contract Duration: 6 Months
Budget: Up to ?180,000 per month
Joining: Immediate / Early joiners preferred
Role Overview
We are seeking an experienced Project Manager with strong delivery experience in Retail or E-Commerce technology environments. This role requires hands-on project leadership, excellent stakeholder communication, and strong domain expertise to manage complex technology initiatives across cross-functional teams.
Key Responsibilities
Project Delivery & Execution
Lead end-to-end execution of Retail/E-Commerce technology projects.
Define project scope, timelines, delivery milestones, and cross-team dependencies.
Track project progress, identify risks, and implement mitigation strategies proactively.
Ensure delivery timelines, quality standards, and escalation workflows are properly maintained.
Cross-Functional Collaboration
Coordinate with engineering, QA, DevOps, architecture, product, design, and business teams.
Facilitate Agile ceremonies including sprint planning, stand-ups, retrospectives, and demos.
Ensure alignment across all teams for smooth execution.
Stakeholder Management
Communicate project updates, dashboards, risks, and decisions clearly to leadership.
Manage relationships with business stakeholders and global teams.
Ensure project objectives remain aligned with business goals and KPIs.
Process & Governance
Maintain project documentation, RAID logs, and compliance materials.
Drive adherence to SDLC, Agile, and governance standards.
Monitor resource utilization, productivity, and delivery metrics.
Technical Orientation
Have a strong understanding of Retail/E-Commerce systems, integrations, data flows, and architecture basics.
Support discussions involving API workflows, system dependencies, and technology impacts.
Required Experience & Skills
Domain
Mandatory: Hands-on experience in Retail or E-Commerce domain technology projects.
Project Management
7-11 years of experience managing software/technology initiatives.
Strong in planning, estimation, risk management, dependency mapping, and execution control.
Experience managing multiple parallel workstreams.
Proficient in JIRA, Confluence, MS Project, or similar PM tools.
Communication & Leadership
Excellent communication--both written and verbal.
Strong leadership skills with ability to influence without direct authority.
Proven stakeholder management, conflict resolution, and team coordination capabilities.
Preferred Qualifications
Certifications such as PMP, CSM, Agile or equivalent.
Experience working with distributed or global teams.
Knowledge of OMS, POS, e-commerce platforms, warehouses, supply chain flows, etc.
Soft Skills
High ownership and responsibility mindset.
Strong analytical skills and problem-solving capability.
Ability to manage ambiguity and drive clarity across teams.

Skills Required