website deployment, web maintenance, ERP implementation & ongoing support
. We're hiring a
Client Success / Project Manager
to be the bridge between our clients and technical teams.
Responsibilities
Manage client relationships, calls, and demos
Coordinate with developers/designers to get work done on time
Track tasks, projects, and SLAs using PM tools
Handle client requests, prioritize issues, and follow up until resolved
Ensure smooth ERP/web rollouts, onboarding & support
Provide status reports and maintain client satisfaction
Skills We're Looking For
1-3 yrs in client/account/project management (IT/ERP/web preferred)
Strong communication & organizational skills
Tech-savvy, quick learner, familiar with tools like Jira/Asana/Trello
Problem solver who can stay calm under pressure
What You'll Get
Work across
web + ERP projects
Exposure to fast-growing IT services space
Collaborative culture + career growth
Job Type: Full-time
Pay: From ?15,000.00 per month
Application Question(s):
Have you managed website deployment, web maintenance, or ERP implementation projects before? Please describe briefly.
What industries/clients have you worked with in your previous roles?
Which project management tools have you used? (e.g., Jira, Asana, Trello, ClickUp, Monday, MS Project).
Do you have experience coordinating with developers/designers? Give an example of how you managed task delegation.
Rate your comfort level (1-5) with these:
Client communication (calls/emails)
Task tracking & follow-ups
Preparing reports/status updates
ERP/web tech understanding
Are you open to being the first point of contact for client requests (calls, WhatsApp, email)?
What is your current notice period?
What is your expected CTC?
What is your current CTC?
How soon are you looking to join this role?
Experience:
Project management: 1 year (Preferred)
Work Location: Remote
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