Job Description

Job Title: Project Manager
Location: Pune
Department: Operations
Division: Insurance
Position Summary:
We are seeking a highly organized and experienced Project Manager to oversee and drive the successful execution of internal and external projects across our operations division. The role requires managing the entire project lifecycle--including planning, execution, monitoring, and closure--while ensuring alignment with strategic goals, timelines, and budgets. The ideal candidate should be a proactive leader, capable of collaborating across teams and communicating effectively with stakeholders at all levels.
Key Responsibilities:
Develop and manage detailed project plans across all phases: initiation, planning, execution, monitoring & control, and closure.
Coordinate with cross-functional teams including Operations, IT, Finance, HR, Quality, and MIS to ensure timely and successful project delivery.
Monitor critical path, risks, dependencies, and opportunities, and proactively recommend corrective actions.
Implement governance structures, reporting frameworks, and change management strategies for assigned initiatives.
Provide timely updates to stakeholders on project status, key milestones, challenges, and recommendations.
Ensure projects are delivered within budget and timeline constraints; regularly review progress and course-correct as needed.
Collaborate with operations leadership to manage FTE/resource requirements aligned with project objectives.
Ensure adherence to best practices, tools, and industry standards in project management.
Prepare project documentation, reports, and dashboards using tools such as Excel, PowerPoint, and MS Project.
Drive continuous improvement through lessons learned, process refinement, and knowledge sharing.
Required Qualifications:
Bachelor's degree in any discipline (Master's degree is a plus).
PMP certification (preferred).
10 to 17 years of total experience with at least 3+ years in project management.
Experience managing cross-functional projects, preferably in the insurance or BFSI domain.
Strong knowledge of project management methodologies (Waterfall/Agile/Hybrid).
Proven ability to manage teams, vendors, and stakeholders in a matrixed environment.
Experience in project financials, resource planning, risk assessment, and compliance.
Excellent verbal and written communication, stakeholder management, and presentation skills.
Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously.
Key Competencies:
Strategic thinking and problem-solving
Team leadership and collaboration
Effective decision-making
Project governance and reporting
Adaptability in fast-paced, evolving environments