Job Description

XPO India Shared Services
Job Title: Project Manager, Finance PMO
Reports to: Manager, Finance PMO
Job Grade: Assigned by Comp.
Job Code: Click here to enter Job Code.
FLSA Status: Exempt
FLSA Category, if Exempt: Administrative
EEO Category: Professional
Prepared By: Amanda Scott
Date Approved: Entered by Comp.
Approved By: Entered by Comp.
GENERAL DESCRIPTION: The Finance PMO Project Manager is responsible for overseeing, managing, and ensuring the successful delivery of projects. This role involves collaborating with internal teams and external vendors to execute projects, ensuring they are completed on time, within scope, and on budget.
ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. These are the most significant job duties performed; other responsibilities or assignments not specifically mentioned may also be assigned (please list 5-8 responsibilities along with percentage of time associated with each).
Project Management - 40%

• Lead and manage end-to-end projects related to Order to Cash and Accounts Payable processes, including process automation, system upgrades, and operational improvements.
• Oversee all project phases, from planning and execution to closure, ensuring thorough requirements gathering, extensive testing, quality assurance, and successful solution implementation.
• Develop and maintain detailed project plans, including scope, timelines, deliverables, resources, and budget, while ensuring comprehensive project documentation such as status reports and post-project reviews are kept up to date.
• Create track and maintain key performance indicators (KPIs) to measure project success, ensure alignment with business goals, and provide progress updates to senior leadership.
• Proactively identify potential risks and issues that may impact projects and develop mitigation strategies to ensure successful outcomes.

Stakeholder Management - 25%

• Build and maintain positive relationships with stakeholders, including senior management, clients, and external partners, while serving as an escalation point for project status, risks, and issues.
• Lead change management efforts to ensure smooth adoption of new processes and systems by relevant stakeholders within Order to Cash and Accounts Payable teams.

Continuous Improvement - 20%

• Collaborate effectively with cross-functional teams, including finance, IT, operations, and external vendors, to deliver high-quality projects and process improvements that support operational teams in achieving their KPIs while ensuring alignment on project goals, timelines, and deliverables.
• Identify and implement process improvements within Order to Cash and Accounts Payable functions to enhance operational efficiency, reduce costs, and improve overall service delivery.

Data Analysis - 10%

• Gather, analyze, and interpret financial data to support decision-making.
• Provide insights and recommendations based on data analysis to support decision-making processes within Order to Cash and Accounts Payable.
• Present analytical findings in a clear and concise manner to stakeholders.

Training & Development - 5%

• Provide training and support to junior staff members on systems, tools and processes.
• Facilitate training and change management activities to support project implementation.

SUPERVISORY RESPONSIBILITIES:

• This Job has no direct supervisory responsibilities, but as a Project Manager, the role involves indirect leadership by guiding and coordinating cross-functional teams, ensuring alignment, and driving project success without direct authority over team members.

DECISION-MAKING RESPONSIBILITIES:
As a Project Manager, the role involves making key decisions related to project scope, timelines, resources, and risks, ensuring alignment with business goals and driving successful project outcomes.
EDUCATION/EXPERIENCE:

• Minimum Required Education: Bachelor's degree (BA) in Accounting, Finance, Business or related field from an accredited college or university is required.
• Minimum Required Experience:

• 2-5 years of experience in a Finance & Accounting, Finance Operations and Shared Services domain
• 2-5 years applicable experience in Project management, coordination, or Business Analysis
• Strong understanding of order to cash and accounts payable processes
• Desirable Education/Experience:

• Strong knowledge of project management methodologies, tools, and techniques.
• Experience in process improvement, change management, and project planning.
• Demonstrated ability managing multiple projects and prioritizing tasks effectively.
• Demonstrated capability in strategic results-oriented decisions, and ownership of results (positive or negative).
• Experience in Financial Shared Services
• Logistics or transportation experience

CERTIFICATES AND LICENSES (list special certifications/licenses that are required or desirable to perform this job):
One of the following certifications is desirable, but not required:

• Lean / Six Sigma (Green or Black)
• Professional qualification (PMP/CAPM/CSM/PRINCE2)

JOB RELATED COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:

• Analytical Skills -

• Quickly identify problems, develop solutions, and implement corrective actions.
• Make informed decisions based on a thorough analysis of data, risks, and potential impacts.
• Demonstrates attention to detail.
• Identifies opportunities to increase accuracy and optimize resources and develops/recommends/implements solutions.
• Communication Skills -

• Strong communication skills, both written and verbally in English
• Excellent presentation skills
• Clearly convey ideas, expectations, and project updates to team members and stakeholders.
• Utilizes variety of interpersonal styles and communication methods
• Time Management Skills -

• Demonstrates follow-up skills.
• Ability to work in a fast-paced environment
• Provides timely and professional support to all internal/external customers.
• Prioritizes regular workload, special tasks and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within the established time frame.
• Other -

• Self-motivated.
• Works with minimal supervision.
• Maintains strict confidentiality.
• Demonstrates a desire to learn, a passion for new ideas and a focus on continuous improvement.
• Team-oriented. Consults with Team members and management as needed to complete assigned responsibilities.
• Builds and maintains effective, collaborative work relationships both internally and externally.
• Good communication and presentation skills.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Adapt to changes in project scope, requirements, or organizational priorities.
• Strong analytical, problem-solving, and critical thinking skills.
• Stay composed and effective under pressure or in the face of unforeseen challenges.

Technical Competencies

• Basic Computer Skills -

• Proficient in Windows applications and Microsoft Office programs such as Word, Excel and PowerPoint.
• Advanced MS Excel and Powerpoint Skills
• Basic Understanding of existing Looker, HRC, Oracle reports.
• Quickly learns and achieves proficiency in new software applications as needed.

• Other Technical / Computer Skills -

• Thorough knowledge of internal company software applications applicable to position/business unit
• Experience with High Radius Cloud, Oracle, Looker, Coupa and/or Jira is a plus.

WORK ENVIRONMENT & PHYSICAL DEMANDS The Work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Workspace

• Office / cubicle work space with moderate noise level.

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