Job Description

Key Responsibilities:


Exposure to US/International Client (Preferred) Prior Experience in IT Projects Handling / Project Coordinator / Project Manager roles.


Excellent written and verbal communication and presentation skills able to generate interest and engages the client during calls and on emails.


Manage projects, establish productive, professional and profitable relationships with key personnel and clients in assigned projects.


Coordinate with various departments within the organization, including support, service, technology and manage resources, in order to ensure seamless functioning of the client

accounts.


Responsible for client receivables; planning and execution of monthly retention.


Candidates with Project Management, Digital Marketing & Technical Skills Preferred.


Preferred Location Noida.


Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.


Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.


Achieves strategic customer objectives and account plans defined by company management.


Good relationship building skills (internal, external, and cross-cultural).


Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint.


Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.


Maintain a consistent schedule of online meetings with the client to manage performance objectives, and customer- expectations and assess customer needs on an ongoing basis.

Benefits:


Competitive salary and incentive structure.


Opportunities for career growth an advancement.


Ongoing training and development programs.


Dynamic and collaborative work environment

Job Type: Full-time

Pay: ₹20,000.00 - ₹50,000.00 per month

Schedule:

• Monday to Friday
• Night shift
• US shift

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person