Job Description

Job Summary

We are looking for a highly organized and results-driven

Delivery Manager

to ensure the timely, high-quality, and on-budget delivery of projects and services. In this role, you will act as a facilitator, coordinating cross-functional teams and managing stakeholder communication to achieve desired business outcomes.

Key Responsibilities

Project/Service Delivery Management:

Assist in the planning and execution of small to medium-sized delivery initiatives. Work with teams to define project scope, set realistic

timelines,

and identify necessary

resources

. Ensure all deliverables meet established quality standards and client expectations.

Risk and Impediment Management:

Proactively identify potential

risks

and

roadblocks

(impediments) to delivery and develop mitigation plans. Act swiftly to

remove blockers

for the team, enabling them to maintain focus and velocity. Escalate critical issues to senior management when necessary.

Team Coordination and Facilitation:

Facilitate efficient communication and collaboration among cross-functional teams (e.g., Tech, Operations, QA, Business). If using Agile methodologies, conduct and facilitate key ceremonies like

Daily Stand-ups, Sprint Planning

, and

Retrospectives

. Foster a collaborative, transparent, and high-performance team environment.

Reporting and Stakeholder Communication:

Maintain transparent communication with internal and external

stakeholders

regarding project status, progress, and dependencies. Track and report on key delivery

metrics

and

KPIs

(e.g., delivery velocity, on-time rate). Manage stakeholder expectations throughout the project lifecycle.

Process Improvement:

Continuously analyze current delivery processes and workflows to identify areas for improvement. Suggest and implement small-scale process changes to enhance efficiency, speed, and quality of delivery.
Required Qualifications and Skills

Experience:

2-3 years of hands-on experience in a delivery-focused role (e.g., Project Coordinator, Scrum Master, or Junior Delivery Manager).

Education:

Bachelor's degree in Business Administration, Project Management, Computer Science, or a related field.

Skills:

Good understanding of

Agile

and basic project management principles. Proficiency with project management and collaboration tools (e.g.,

Jira

, Trello, Asana). Excellent

communication

(written and verbal) and presentation skills. Strong

organizational

and

problem-solving

abilities. Demonstrated ability to manage tasks under pressure and meet deadlines.
Job Types: Full-time, Permanent

Pay: ₹35,000.00 per month

Work Location: In person