Job Description

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at .
Project Manager
Microsoft MCAPSS Academy Pathway to Learning Experiences (MAPLES)
The MAPLES Project Management Team supports MCAPS stakeholders and internal learning partners in developing and publishing Microsoft employee skilling online training. The role demands strong communication skills to be an effective training advisor and team member, an ability to collaborate with a diversity of stakeholders and cross-functional teams, independently manage multiple projects, and adaptability within ever-changing and ambiguous environments. This role offers the opportunity to be a part of a talented and ambitious team focused on enabling operational support for employee Learning and Development programs, driving organizational efficiencies, and standardizing processes to enhance learner experiences.
Responsibilities:
Initial Intake & Assessment:

• Respond to incoming requests from MCAPS stakeholders at the intake stage.
• Assess the complexity of requests based on established criteria and set up discovery calls to validate and scope request complexity.
• Provide consultative guidance on the content development process, standards, and compliance.
• Direct stakeholders to proper resources as necessary.
• Participate in the coordination of project assignments, evaluation resourcing needs, aid in balancing workloads, and assure the project team runs at full capacity.

Content Development & Review:

• Aid stakeholders to use applicable resources to develop learner-centric content that is compliant with Microsoft standards.
• Review existing presentations and online training for quality, accessibility, and compliance prior to publication onto the learning management system.
• Use authoring tools to build and package learning materials into consumable online training.

Process Management:

• Engage with Employee Skilling Publishing Operations on publishing requirements and backend task execution.
• Drive and track the progress of training requests, communicate status updates to MCAPS stakeholders, and escalate and remediate issues as necessary.
• Contribute to internal process improvements and make suggestions to streamline cross-functional efficiency.

Collaboration & Communication:

• Maintain supportive professional interactions with stakeholders to ensure clear and effective communication up to the director level.
• Foster cross-functional team collaboration to ensure the successful employee skilling initiatives.
• Communicate project status through the proper channels proving reporting, take part in program meetings and standups, documentation and Azure DevOps tickets.

Team Support:
Contribute to associated workstreams as requested by sponsor.

• Develop shared resources including process mapping documents, checklists, templates, and PowerPoint decks.
• Own responsibility for your task assignments Contribute to the project team's cohesion and successful outcomes by helping team members and taking ownership of task assignment through to completion.

Qualifications:
Project Management:
o Exemplary project management abilities and competencies with a process-oriented mindset.
o Expertise guiding stakeholder through a consultative design process, translating high-level or undefined requirements into a structured, step-by-step plan for virtual events and online courses.
o Ability to manage multiple intake requests and projects simultaneously, proving strong organizational skills.
Communication:
o Excellent verbal and written communication skills, capable of interacting effectively with stakeholders at various levels.
o Ability to navigate and work effectively in a fast-paced, ambiguous environment.
Technical Proficiency:
o Experience with Azure DevOps (ADO) for task management and tracking.
o Microsoft Office 365 applications (Excel, Word, Outlook, SharePoint, PowerPoint).
o Familiar with compliance standards and its application to developing and publishing online training.
Collaboration:
o Mindful and capable of working as a team player with a keen interest in fostering a positive and supportive team dynamic.
o Adaptability to engage with diverse stakeholders from various global regions.
o Possess a can-do attitude, growth mindset, and a willingness to learn.
o Receptive to feedback and constructively reflect to adjust.
Learning and Development:
o Work experience in Learning and Development.
o Understand training modalities and applied best practices.
o Knowledge of learning management systems (LMS).
Preferred:
o Microsoft experience.
o 5 years project or program management experience.
o PMP certification or equivalent.
o Experience in instructional design
o Experience using Articulate 360 or Adobe Experience Manager.
o Experience video editing with DaVinci Resolve Studio
o Power BI reporting.
o SharePoint administration.
With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.
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