Job Description

Voyager (94001), India, Bangalore, Karnataka
Project Management (Principal Associate)
At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since.


Today, we are a progressive financial services powerhouse spanning Credit Cards, Auto Loans, Savings and Commercial Banking, and at the same time a high-tech company, a scientific laboratory, and a well-recognized brand all in one. We are a passionate and entrepreneurial team with heart - a team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 100 million customer accounts.


Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other. Our goal is simple - bring ingenuity, simplicity and humanity to an industry ripe for change.


At DataLabs, Capital One India, you will work in a fast paced and intellectually rigorous environment. We offer a collaborative environment that values problem solving, fosters creativity, promotes learning, and rewards innovation. DataLabs solves fundamental business problems at scale using advanced analytics, data science, machine learning and technology. We specialize in deriving valuable insights about various aspects of the business - including product and process design, consumer behavior, regulatory and credit risk, and much more - from large volumes of data, and build cutting edge patentable products at an industrial scale through the use of advanced technology.


DataLabs prides itself on its exceptionally vibrant culture. Our Associate Development program enables us to shape amazing career and professional development opportunities for our associates. Our best-in-class Corporate Social Responsibility program has nurtured longstanding partnerships with committed organizations that make a meaningful difference to the communities around us. The enthusiastic volunteerism of our associates is the backbone of all that we do - it enables us to push the envelope of possibilities and have incredible fun along the way. We bend backwards to take care of one another through thick and thin. Our work and the people we are surrounded by are an enduring source of strength and fulfillment in our lives.


DataLabs is looking for an experienced Project Manager who can help provide oversight to a wide ranging portfolio through set-up and management of action cycles and milestones; identify synergies and trade-offs; negotiate priorities with India-based and global leaders; and identify risks and mitigants. The role requires a high degree of detail-orientation, and strong leadership, quantitative and communication skills. The ideal candidate can look forward to coming to work every day with a team of people that are committed to Capital One's corporate culture of "excellence" and "doing the right thing". The candidate should have strong moral and ethical principles, promote the value of trust throughout the organization, consistently keep commitments, and be exceptional at following action cycles. S/he should also have the ability to demonstrate personal integrity, and earn and respect the trust of associates by communicating openly.

Specific responsibilities include, but are not limited to:

Collaborate with cross-functional teams autonomously to prepare detailed plans for projects, determine resource allocation, deliverable timelines, and possible issues, while developing deep business acumen Coordinate with stakeholders and consultants, conduct internal meetings, and streamline the overall workflow ensuring timely project deliverables Able to perform analysis in a proactive and detail oriented manner where required to understand the root cause of the challenges, risks and issues Develop metrics and mechanisms to improve efficiencies and customer experience by identifying roadblocks and proposing process improvements Produce business insights and action based on the recommendations Create and maintain project documentation, status reports including timelines, resource plans, and meeting minutes Manage organizational processes related to Command Center, Associate Development and others Develop relationships and influence across the organisation and levels while maintaining independence of the function Demonstrate extreme focus on continuous improvement by identifying best practices from a specific area and developing playbooks of repeatable frameworks and solutions Support business leaders in product marketing and branding initiatives

What are we looking for?

Ability to provide or recommend solutions to problems; flexibility to assume additional responsibilities Solid understanding of project management principles, techniques and skills, including the ability to set priorities, work under tight and competing deadlines Familiar with business and operational fundamentals with strong computer skills and experience with relevant software programs Highly organized, capable of multitasking and good time management Creative thinker and problem solver and have the ability to work and contribute positively in a team environment Excellent verbal and written communication skills Good presentation skills

Basic Qualifications:

Bachelor's degree At least 5 years of experience in project management or process management, or project delivery

Preferred Qualifications:

Project management certifications Master's degree

At this time, Capital One will not sponsor a new applicant for employment authorization for this position


No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).