Job Description

Introduction

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply. We'd be thrilled to receive applications from exceptional individuals like yourself.

Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.

Overview

We are looking to recruit a Project Manager to join our Gallagher Global Divisions. The PM role is an integral part of the Divisional IMO Team and GCoE Change Team, which provides a range of important services to its Business including project/program management, Organisational Change, business analysis, and portfolio governance. Joining this team offers excellent opportunities for development, growth, and career progression.


The role is accountable to both Divisional and GCoE Business Leaders, Onshore Divisional Managers, involving regular and ad-hoc activities as required, while closely collaborating with other Project team members (both onshore and offshore). You should possess some knowledge of change, risk, or project management within an organization and have a strong interest in using project management applications and the Microsoft Office suite.


You will be able to work independently within agreed timelines, escalating problems and issues, and researching potential solutions for discussion and resolution. A keen eye for detail and accuracy is essential, and you should enjoy working on a variety of activities related to mergers and integrations.


You should be willing to work in a virtual team across multiple locations and enjoy interacting with different stakeholders across the organization.
Familiarity with project management applications and the Microsoft Office suite is required.
Especially experience in using PowerPoint to create reports and dashboards that summarize management information for different audiences is important.
While less critical, knowledge of reporting tools such as Power BI and other project-based tools like MS Visio would be beneficial for future work.

How you'll make an impact

Responsibilities:

As a Project Manager within the IMO and GCoE Change team, you will drive project delivery, develop solutions and introduce any changes to processes and systems ensuring that can be embedded into our business in a controlled way. Managing the inception and initiation of projects in accordance with the GCoE Change agenda and M&A Framework, defining project approach, resource requirements and estimating project delivery timelines and cost Defining and agreeing project scope, deliverables, timescale, quality, cost and benefits to ensure the business case can be articulated, understood and agreed Defining, establishing and managing project structure, roles and teams to ensure efficient and effective project delivery Planning, managing, monitoring and reporting on the work of (sometimes disparate) project teams to deliver the outputs to the agreed timescale, quality and cost criteria Producing RAID logs and managing mitigation activities, including ongoing risk assessment Working with key Business stakeholders across multiple geographies in order to clarify project outputs, and timescale, quality and cost criteria; build sustainable relationships to enable the achievement of project objectives Providing leadership, direction and coaching to the project team Working with Information Technology / external application vendors to include their costs, activities and deliverables within the overall project scope and approach, providing challenge and support to ensure technology related outcomes are achieved Creating high level and detailed documents, using a mixture of pictorial and written means (within PowerPoint / Word) in order to effectively communicate with the project team, peers and stakeholders (including Executives and senior managers) Assisting the GCoE Business Leaders, Operations team, and wider teams to support the GCoE change agenda, including taking ownership of specific activities identified during organisational strategic leadership meetings. Proactively stay informed about industry trends and best practices to provide thought leadership in building a high-performing Change team aligned with the GCoE's strategic objectives. Support the broader Change Community by sharing insights and learnings relevant to Gallagher and the insurance industry, ensuring projects and change initiatives are set up for success. Complying with the Gallagher Professional Standards Manual in accordance with statutory requirements for the role with specific attention, but not limited to, managing client and other sensitive data, Whistle Blowing, Treating Customers Fairly. Demonstrable full life cycle project management experience, along with experience of leading complex, scale, and time bound projects (including those related to external software vendors) Proven experience of managing multiple concurrent projects, including experience of projects in the regulatory domain Experience of delivering projects / change to agreed outcomes across multiple disparate business divisions / geographies with differing needs and challenges Experience of delivering projects with Information Technology components Confidently builds and sustains a key relationship network Decisive leadership in ambiguity and the desire to solve problems coupled with a can-do attitude. Excellent interpersonal skills, including listening, verbal and written communication with the ability to communicate effectively with all levels of the Company, including Executives and senior level management Experience of working in matrix teams across multiple locations, including with third party suppliers Ability to negotiate, persuade and influence business decisions across all stakeholder groups Ability to respond confidently to conflicts and manage situations positively, proactively escalating on-going issues A self-starter, time management and deadline driven; able to set priorities, including when under timeline pressure, and monitor progress towards goals Decisive project leadership in times of ambiguity and evolving business needs Ability to lead and motivate others through good people management skills Creative problem-solver with a positive can-do attitude and ability to think strategically as well as operate at detailed level and deep-dive where needed. Demonstrable experience of being able to pick up ambiguous 'business challenges' and shaping them into more holistic, structured pieces of work (including collaborating with others in order to achieve this) Attention to detail, comfortable with conducting analysis and handling financial data Ability to compile reports, analyse findings and make valued, trusted recommendations to a variety of audiences A high level of discretion and empathy, able to respond confidently to conflicts, balance situations whilst raising any ongoing issues Experience of working in a global / regional, matrix-managed organisation, with the upmost integrity and confidentiality Evidence of self-development in the project discipline

About you

Qualifications:

Educated to degree level or equivalent desired Project Management PMP, Prince 2 or MSP certification desired Over 15 years of experience in Project Management, Business Operations, or Consulting teams.

Technical Knowledge:

Extensive project management experience and demonstrates a very good understanding of project management techniques across Waterfall and Agile lifecycles Excellent knowledge of business improvement and change management methodologies Proficient knowledge of MS Office software including Visio, Excel, Word, Powerpoint Insurance / Financial Services experience essential. Good understanding of underlying legal principles and practices relating to risk in the insurance industry Excellent knowledge of general insurance (London Market / Lloyd's and Industry) products and services, and in particular detailed understanding of legal / regulatory / risk principles and practices relating to the insurance industry

Additional Information

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.


Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.


Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.


Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.