Job Description

Qatar Airways is seeking experienced professionals for the role of Project Management & Governance Specialist based at Combined Delivery Center (CDC) in Ahmedabad, India.
The Project Management & Governance Specialist is responsible Support the transition Manager by driving PMO and governance activities for the end-to-end transition program. Ensure robust planning, tollgate reviews, risk tracking, and reporting to enable seamless migration of processes from Doha to CDC India within agreed timelines and compliance standards. Act as an owner for quality, timelines, and budget for assigned transition projects. Identify potential processes in scope for transition, evaluate or conduct time and motion study to assess the FTE requirements for in scope process with support of transition execution specialist.
Responsibilities:

• Program Governance & Tollgates - Maintain transition governance calendar, organize SteerCo/PMO reviews, capture and track minutes of meetings, and track tollgate sign-offs to ensure timely decision-making and compliance with QR governance standards
• Planning & Reporting - Consolidate project plans, milestones, and interdependencies across service lines; update dashboards and trackers (Power BI/Tableau) ? to provide accurate visibility to leadership and stakeholders.
• Risk & Issue Management - Maintain risk register and escalation log; coordinate mitigation actions with workstream leads ? to minimize transition risks and avoid delays.
• Performance Monitoring - Track KPIs and SLA adherence during KT, OJT, and ramp-up phases; prepare weekly/monthly governance reports ? to validate readiness and operational stability.
• Compliance & Documentation - Ensure all PMO artifacts (plans, minutes, trackers) meet QR standards; manage SharePoint/ Teams sites repository for version control to support audit readiness and knowledge retention.
• Stakeholder Coordination - Liaise with Transition Manager, service line leads, HR, IT, for resource onboarding, system access, and readiness checks ? to enable smooth execution of transition waves.
• Organize lessons learnt sessions after transition waves are completed, and propose improvements to QR transition methodology
• Perform other department duties related to his/her position as directed by the Head of the Department

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.
Together, everything is possible
Qualifications
Qualifications Required:

• Bachelors degree with Minimum 5 years of job - related experience
• Expertise in PMO transition operations: planning, risk management, governance reporting.
• Advanced MS Excel and visualization tools (Power BI/Tableau).
• Excellent organization skills and attention to detail
• Strong stakeholder management and communication skills.
• Ability to work independently and develop solutions within scope of accountability
• Must have transition experience in GBS/GCC or BPO environment
• First class collaboration and team working

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.
So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.
So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=230304

Skills Required