Job Description

Gurgaon, India

RESPONSIBILITIES

Work on the standard documentation and monitor if the same is implemented in all the Projects ( Risk Register, Final Handover Sign off ) Support all Project Managers during SHOM to read through the specs and find if there is any leakage in CLM vs M3. Promforce adaption and alignment for forecast accuracy and data management. Backlog conversion and align with Sales team to review the same on Monthly basis. Work on Customer Satisfaction Survey and timely resolution of grievances raised by customers and work with detractors. Supporting and furthering customer implementations as per established procedures, as well as documenting and communicating status of such implementations, and constantly seeking ways to improve processes and documentation Responsible for meeting the Company's revenue goals. As Project Manager shall constantly search for projects to be pulled forward into fiscal year quarters in order to attain the revenue goals and will help assure the yearly revenue goal is met. The Project Manager shall exercise his/her influence with the customer to drive the project according, without sacrificing the quality of the implementation Manage projects, take charge of implementations, day-to-day operations aspects, provide guidance and support to customers as necessary with the aim of effecting a timely and successful implementation of the solution Understands basic revenue models and P/L; meets financial objectives by forecasting requirements; preparing an annual forecast; analyzing variances and initiating corrective actions Perform onsite inspections to ensure compliance with site readiness requirements and report the results to the project team Review and produce / coordinate the production of site-specific drawings Create and update building progress reports required to recognize revenue related to construction works whenever those are included in the customer order Primary source of information relating to site suitability for customers and Company staff Keep accurate records of customer correspondence and communication - completing required paperwork and adhering to company policies and procedures Communicate status of implementations to Order Administration, Installation and Application teams. Also communicate with Sales for leads and opportunities Ensure project resource requirements are booked according to deliverables according to the financial forecast & targets Analyze upcoming installations and shipments in terms of product mix and revenue to help prioritize scheduling Implement modifications to process/documentation to increase efficiency and improve customer satisfaction Generate, edit, and maintain product-specific documentation distributed as part of implementation and process (e.g., Checklists, feature notes, technical references, interface specifications, help files, etc) Generate or assist in the generation of proposals that outline Elekta's standard implementation process or propose alternative solutions to meet customer requirements * Collaborate technical and management knowledge, process & best practice on Project Management for Elekta Products to other Project Mangers as required.