Job Description

Ford Customer Service Division, within Ford, is committed to provide our customers the "Always On" experience and our mission is to get our customers back on the road, in the shortest possible time. FCSD Tech delivers world class software that our


Dealers use to Diagnose, Repair & Service our vehicles Customers use for a seamless Service experience Ford enterprise uses to run a highly Profitable, Critical and Complex Parts & Service business
FCSD is a true one-stop shop, offering comprehensive Diagnostics, Repair & Service Capabilities for a full portfolio of Electrified, Hybrid and Internal combustion vehicles globally.



In this position...


Serve as a core member of an engineering team that designs and develops webservices, webpages, APIs, and microservices. Collaborate with other product teams on integrations, testing, and deployments. Translate business requirements into detailed specifications.

Ensures software engineering excellence (e.g. best practices and quality) is achieved within the product team. Collaborates with other Product Teams to reduce complexity across the product / product line, enhance interoperability between services, and make key design decisions across the portfolio. Innovate and operate with an iterative, agile and user-centric perspective. Clearly communicate with team members and internal and external stakeholders. Demonstrate software engineering excellence through actively coding, pairing, and performing code and architecture reviews with other software engineers. Ability to work collaboratively and navigate complex decision making in a rapidly changing environment.

Even better, you may have...

Technical experience building platforms and underlying services for re-use. Understands business priorities and technical feasibility to help create product backlog, identify dependencies, and manage risks. Ability to jump in and assist other software engineers resolve technical blockers. Focus on delivering product value through reusable services and technologies that other product teams can leverage. Identifies areas within software delivery process and application ecosystem that require cohesion across the platform and addresses them through common engineering policies. Actively works to identify and remove/ mitigate risks and blockers to product delivery. Create testing strategy, test cases, and test data as per system dependencies. Improve application testing capabilities by implementing automated testing tools and best practices Monitor and evaluate the performance of our solutions; support the production application and identify improvement opportunities Identify exciting opportunities for adopting new technologies to solve existing needs and predicting future challenges



You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

Desired Technologies

Core Java, Spring boot, React.js C ++, C#, .Net MVC Modern databases (Relational and non-relational) Continuous integration/continuous delivery tools and pipelines, such as Tekton, Jenkins, Terraform, SonarQube, Maven, Gradle, Harness, Apigee X etc. Experience developing and deploying to cloud platforms, such as Google Cloud Platform, Pivotal Cloud Foundry, Amazon Web Services, and Microsoft Azure

Ensures software engineering excellence (e.g. best practices and quality) is achieved within the product team. Collaborates with other Product Teams to reduce complexity across the product / product line, enhance interoperability between services, and make key design decisions across the portfolio. Innovate and operate with an iterative, agile and user-centric perspective. Clearly communicate with team members and internal and external stakeholders. * Demonstrate software engineering excellence through actively coding, pairing, and performing code and architecture reviews with other software engineers