Job Description

Job description

Roles and Responsibilities

1. Recruiting and screening of Mystery Shoppers
2. Training and qualification of Mystery Shoppers for various assignments
3. Timely scheduling and follow-ups to ensure 100% of fieldwork is completed by the Mystery Shoppers within the given deadlines.
4. Assist in any other business-related activity on a timely basis, as assigned.
5. Individually coordinate a min of 350 Mystery Shops per moth.

Required Candidate profile

1. Advanced knowledge of Microsoft Office (Outlook, Excel, and Word), Google (Google Sheets, Docs, etc.) and the Internet.
2. Ability to communicate (written and verbal) effectively and professionally in a timely manner.
3. Detail-oriented with strong logical abilities.
4. Highly Self-Motivated and able to work under pressure
5. Demonstrates responsible, ethical, and honest behavior in all tasks and responsibilities.

Role: Operations

Industry Type: Analytics / KPO / Research

Department: Customer Success,

Service & Operations

Employment Type: Full Time, Permanent

Education: Any Graduate

Work Hours: 0930 AM to 0730 PM

Work Days: Monday to Saturday

About company:

Onion Insights is a Global Customer Experience Measurement company established in 2009, headquartered in Mumbai, India.

Job Types: Full-time, Permanent, Fresher

Pay: ₹420,000.00 - ₹480,000.00 per year

Experience:

total work: 1 year (Preferred)
Work Location: In person