Company Overview:
If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
As a Project Engineer, you will work with internal and external stakeholders to execute project orders from Order Receipt to Cash. You'll also coordinate the daily local order fulfillment activities on assigned projects. Additional responsibilities include documentation management, frequent customer communications and operations support.
Responsibilities:
You receive and process the customer request for a pump repair or parts.
You coordinate the follow-up with the customer, with the associated expectations, technical causes, scope of the repair and the lead time.
You discuss the inspection report with the customer, for approval for making the repair quotation
You register the repair order in our (ERP) system from start to completion of the project.
You take care of the technical documentation, such as drawings, parts lists and measurement protocols and provide a punctual transfer to work preparation
Requesting, following up and calling up parts from the customer and requesting and quotes from suppliers for new parts and the repair of parts. Consult with the internal operational disciplines about production preparation and production activities. You follow up this planning and progress internally.
You support organizational and technical issues from the workshop regarding repair/parts orders.
Check the documentation package for completeness after repair for correctness and completeness before archiving, invoicing and then sharing this with the customer.
You are involved in the continuous improvement of safety, quality and productivity.
Determine cost and delivery impact of changes to the scope of supply
Requirements
Mechanical/Production Engineer with 5-7 years of relevant experience
Understanding of engineering documentation, drafting, geometric dimensioning and tolerancing.
Able to communicate and interact effectively with all levels of employees, customers, and business groups globally
Strong analytical, problem solving and computer skills
Strong planning, time management and organizational skills
Highly capable to manage multiple projects simultaneously
Proficiency in engineering & design software, (preferably SolidWorks, Windchill PLM)
Preferred Experience & Skills
Strong verbal and written communication skills
Independent, practical, multitasker, flexible and communicative.
Proficient in Microsoft Office, including Word
Able to work well with a team
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
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