Job Description

Project Coordinator-Service

Description

Applies developing business process and project management skills within an area of business or technical specialty. Manages small portions of well defined projects. Provides administrative and logistics support for a project team and project manager.

Serves as a resource on projects and work assignments; employs basic knowledge of effective project management and general business understanding.

Identifies, tracks, and works with others to resolve project issues.

Monitors and communicates project status to project team.

Assists with budget planning and tracking, research, and analytical support; provides input into the design and development of project plans and timelines.

Assists with managing project risk; uses quality tools to identify areas of risk.

Documents and shares team learnings with other teams; draws on other experiences to enhance the success of the project.

Maintains project notes, databases, and other records; monitors measures and communicates with Project Manager on status of specific projects and assignments.

Qualifications

Skills

Schedule Management - Manages the project schedule using the recommended project management tools and processes to drive completion within the agreed timeline.

Scope Management - Manages a list of project deliverables (scope) using the recommended project management tools and processes to ensure that the project includes all the work required and only the work required to complete the project successfully.

Project Resource Management - Develops resource (expense and headcount) plans using recommended project management tools and processes to manage resources effectively.

Project Issue and Risk Management - Manages the process to identify, assess and prioritize issues and risks using recommended tools and processes to minimize, monitor, and control the probability and/or impact of negative events or to maximize the realization of positive events.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Resourcefulness - Securing and deploying resources effectively and efficiently.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Education, Licenses, Certifications

College, university, or equivalent degree required.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Minimal level of relevant work experience required.

Extracting Request for invoicing and scheduling work orders from CSSNA Service Operations Dashboard

Invoicing and Scheduling of high value and high volume services for Cummins branches in US

Meeting monthly Planned Maintenance Invoicing and Scheduling targets as per branch/region requirements

Maintaining high accuracy in invoicing to maximize revenue recognition and mitigate financial impacts

Coordination with Stakeholders to provide on time service updates about branches being handled

Providing actionable insights on process improvements

Liaising with branches across CSSNA for parts research, service issues and PM completion

Resolving Customer Queries

This role will have direct impact on branch execution, on time performance and invoicing revenue collection

Job SERVICE

Primary Location India-Maharashtra-Pune-India, Pune, IOC Tower A

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Mar 1, 2023, 4:35:38 AM

Unposting Date Apr 30, 2023, 1:29:00 PM

Organization Corporate

Req ID: 230002E4

Cummins