The Standard Operating Procedure (SOP) for the Project Manager in a Media Branding Company outlines the standardized process for managing and executing client projects across branding, marketing, advertising, and media production. The purpose of this SOP is to ensure consistency, efficiency, and quality in project delivery while maintaining alignment with client objectives and brand identity. It applies to all forms of branding and marketing work, including digital campaigns, creative design, content production, video and photo shoots, and website or app development. The Project Manager is responsible for planning, coordinating, executing, and monitoring all project activities from inception to completion. This includes receiving and analyzing the client brief, defining the project scope, objectives, deliverables, and timelines, and preparing detailed project plans using tools such as Asana, Trello, or Monday.com. The PM conducts internal kick-off meetings, assigns tasks, and ensures effective communication and collaboration among creative, content, strategy, and technical teams. During project execution, the PM oversees progress, tracks milestones, and ensures deliverables meet quality and brand standards while staying within budget and timelines. The Project Manager also acts as the primary point of contact between clients and internal teams, providing regular updates, progress reports, and addressing feedback or revisions promptly. Quality control is maintained through internal reviews, feedback implementation, and final approval processes before client delivery. The PM is responsible for managing budgets, optimizing resources, and documenting all activities, approvals, and deliverables. After project completion, the PM conducts a post-project evaluation to identify successes, challenges, and process improvements, ensuring learnings are documented for future reference. Standard communication and reporting tools such as Slack, Microsoft Teams, Google Drive, and project dashboards are used to ensure transparency and accountability. The effectiveness of the Project Manager's performance is measured using KPIs such as on-time delivery rate, client satisfaction scores, budget adherence, and team efficiency. This SOP reinforces compliance with quality and confidentiality standards, requiring all creative outputs to align with client brand guidelines and company procedures. It must be reviewed bi-annually or whenever significant changes in operations occur, with final approval from the Head of Operations or Managing Director.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Work Location: In person
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