Job Description

Chennai, IN-TN
Position Type
Full Time


Requisition ID
12503


Level of Education
3 Year Degree or equivalent


Years of Experience
5+ to 7 Years

About XBP

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

Job Summary & Objective

The Coordinator will monitor, analyze, review various tasks/process/product. Provide update/ statistical reports and response and send to requestors. Coordinate with internal business partners to request task completion and assist with escalations. Monitor project timelines and project plans, and assist with Delivery along with Quality.

Essential Functions & Responsibilities

Must follow and meet Key Performance Indicators/ Expectations (KPI/ KPEs) for this role. Execute the tasks as assigned Provide timely regular updates and reach out to manager on any escalations. Monitor, analyse, review various tasks/process/product. Provide update/ statistical reports and response and send to requestors. Identify process improvement opportunities and establish a "continuous improvement" mindset. Promotes collaboration within the team. Perform Configuration/collaborate with internal in configuration of process/product Reviews exception items and escalations identified by internal business partners, identify and communicate issues and assisting with resolution and communication. Works collectively with internal business partners to achieve program objectives, which may include review of operations procedures, providing information for product/process development, etc. Follows best-practice project planning and status reporting per established standards and procedures. Prepare project and program statistics and reports. Review and resolution of correspondence and sensitive documents. Completes database research and review of records to answer inquiries, monitor project outcomes, and review positive pay and processing exceptions. Participates in team meetings, track action items and prepare minutes as assigned. All other responsibilities as assigned.

Minimum Job Qualifications & Requirements

Three years of college or equivalent.

Should Work From Office

Previous Experience in Exela's Healthcare Project/Process.

Should be a Go-Getter

Knowledge in Healthcare Process especially ANSI/NSF/File net/ Other Healthcare Output standards

Proficient with Microsoft Word, Excel, Outlook and PowerPoint.

Basic working Knowledge on Various Databases like MYSQL, SQL etc.,

Strong organizational and time management skills.

Strong written and oral communication skills.

Ability to handle and prioritize multiple tasks.

Able to work extended hours on occasion.

Positive and professional attitude.

Should be willing to learn new skills/knowledge

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, @exelaonline.com, @exelatech.com, @lexicode.com, @rustconsulting.com or @ersgroup.com. We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.