Job Description

Location: Remote (India)

Shift: Evening to Night (4 pm to 12:30 am)

Experience: 2-4 years (Agency preferred)

Job Summary

---------------



The Project Coordinator will

oversee web design and eCommerce development projects

from kickoff to delivery. This role acts as the

primary point of contact for clients

, handling

all communication

, while ensuring projects are

delivered on time, within scope, and aligned with client expectations

.



The ideal candidate has

prior agency experience

, understands fast-paced delivery environments, and is highly focused on

meeting daily execution goals and monthly delivery targets

.

Key Responsibilities

------------------------

1. Client Communication & Ownership

Serve as the main client-facing contact for all assigned projects Conduct regular update calls, follow-ups, and expectation-setting Prepare and share

weekly and monthly project status reports

Manage feedback, revisions, and change requests efficiently Escalate risks, scope creep, or delays proactively to the Delivery Lead

2. Project Oversight - Web & eCommerce

Oversee

website design, WordPress development, and eCommerce (WooCommerce/Shopify) projects

Break projects into structured tasks and milestones Assign tasks to designers, developers, and SEO team members Track progress against

defined timelines, daily output goals, and monthly delivery targets

Ensure timely approvals and smooth project flow

3. Internal Team Coordination

Run or support

daily internal stand-up meetings

Follow up on pending tasks and remove execution blockers Ensure proper

shift handovers

between India and Canada/US teams Coordinate closely with Delivery Lead to maintain delivery speed and quality Enforce SOPs and improve workflows where required

4. Timely Delivery & Target Management

Own project schedules and ensure

on-time delivery of all milestones

Track

daily productivity and monthly delivery targets

Maintain accountability across teams for deadlines and commitments Flag delays early and drive corrective actions

5. Quality Control & Documentation

Ensure client feedback is documented clearly and implemented correctly Track revisions and approvals to avoid rework Maintain complete project documentation, notes, and handover details Ensure zero information loss across teams and shifts

Must-Have Skills & Requirements

-------------------------------------

Prior experience in a digital marketing or web development agency (mandatory)

Strong understanding of

web design and eCommerce development workflows

Excellent spoken and written English; confident on client calls Highly organized, detail-oriented, and deadline-driven Comfortable working in

night-shift overlap

with Canadian/US clients Ability to manage multiple web projects simultaneously

Nice-to-Have Skills

-------------------------


Experience handling

Canadian or US-based clients

Working knowledge of

WordPress, WooCommerce, Shopify

, and basic SEO concepts Hands-on experience with project management tools

Performance Expectations

----------------------------


On-time delivery of web and eCommerce projects Consistent achievement of

daily execution goals and monthly delivery targets

High client satisfaction and reduced revision cycles * Smooth internal coordination and zero handover gaps