Own assigned client projects end-to-end (SEO, Social Media, Website, Ads, Email, E-commerce).
Break down projects into
clear tasks, deadlines, and dependencies
.
Ensure work moves as per
defined SOPs
, not personal assumptions.
Track deliverables, approvals, revisions, and closures --
daily
.
Escalate delays
before
they become problems.
2. Team Coordination & Accountability
Coordinate with internal teams (SEO, Content, Design, Dev, Ads).
Assign tasks with
clear instructions, context, and deadlines
.
Follow up relentlessly -- status updates are not optional.
Identify blockers and resolve them logically (not emotionally).
Call out missed deadlines and poor execution with facts.
3. SOP Adherence & Process Discipline
Ensure every task follows documented SOPs.
Do
not
allow shortcuts, assumptions, or "we usually do this".
Maintain project checklists, task templates, and documentation.
Flag gaps in SOPs and suggest improvements.
Ensure zero dependency on "tribal knowledge".
4. Client Communication (Professional Only)
Act as the primary point of contact for assigned clients.
Share updates clearly, honestly, and on time -- no over-promising.
Translate client requirements into actionable internal tasks.
Manage expectations using scope, timelines, and facts.
Handle follow-ups, approvals, and feedback professionally.
5. Reporting & Visibility
Maintain accurate project status in tools (Basecamp / ClickUp / Asana or similar).
Share weekly project health reports (On-track / At-risk / Blocked).
Highlight risks early -- surprises are unacceptable.
Ensure management has real visibility, not surface-level updates.
Required Skills & Knowledge (Non-Negotiable)Digital Marketing Knowledge
You must
understand workflows
, not just terms:
SEO (on-page, off-page, content, timelines)
Social Media Management (planning, creatives, approvals)
Paid Ads basics (Meta / Google -- structure & timelines)
Website projects (WordPress / Shopify -- stages & dependencies)
Content workflows (brief ? draft ? review ? publish)
You are
not expected to execute
, but you
must understand enough to manage execution
.
Project & Communication Skills
Strong logical thinking and problem-solving ability.
Clear written and verbal communication.
Ability to say
"no"
using scope and SOPs.
Comfortable handling multiple projects simultaneously.
Detail-oriented -- missed details = missed deadlines.
Tools (Practical Experience Required)
Project management tools (Basecamp / ClickUp / Asana / Jira)
Google Workspace (Docs, Sheets, Drive)
Basic CRM or client communication tools
Ability to document processes clearly
Who Should NOT Apply
Freshers or interns.
Candidates without
agency experience
.
People who avoid confrontation or accountability.
Anyone who needs daily instructions to function.
People who blame clients, teams, or tools for delays.
Performance Metrics (How You'll Be Judged)
On-time project delivery rate.
Reduction in follow-ups from management.
Clarity and quality of client communication.
SOP compliance and process discipline.
Ability to handle pressure without chaos.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Flexible schedule
Work from home
Work Location: Remote
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.