to support cross-functional collaboration, ensure smooth project execution, and maintain strong client relationships. The ideal candidate will act as the bridge between clients, internal teams, and leadership--ensuring deliverables meet expectations, deadlines are met, and communication remains seamless throughout the project lifecycle.
Key Responsibilities
Client Management:
Collaborate with clients to gather, document, and manage requirements, ensuring alignment with project goals, deliverables, and timelines.
Project Documentation:
Develop and maintain organized project materials including collaterals, briefs, reports, and communication templates to support both internal and external stakeholders.
Coordination with Tech Teams:
Work closely with the DevOps and product teams to monitor progress, prioritize tasks, and ensure timely delivery of milestones.
Cross-functional Liaison:
Serve as a key link between departments--facilitating collaboration between operations, sales, and leadership teams to ensure project objectives are achieved efficiently.
Quality Assurance:
Partner with the sales team and CEO to ensure deliverables meet quality standards and client expectations, contributing to long-term client satisfaction and retention.
Process Optimization:
Identify and implement improvements to project workflows and communication processes for enhanced efficiency.
Qualifications & Skills
Qualifications & Skills
Bachelor's degree in Business Administration, Project Management, or a related field.
2-4 years of experience in project coordination, client servicing, or operations (preferably in a tech, SaaS, or digital environment).
Strong organizational and multitasking skills with a sharp attention to detail.
Excellent written and verbal communication abilities.
Proficiency in
Excel
and
data presentation tools
to analyze, report, and visualize project information effectively.
Ability to manage multiple stakeholders and adapt to dynamic project requirements.
Familiarity with project management tools is an advantage.
What We're Looking For
A collaborative team player who thrives on ownership, clear communication, and client satisfaction. Someone who enjoys turning moving parts into well-executed outcomes while keeping people, process, and performance in sync.
Job Type: Full-time
Benefits:
Paid sick time
Paid time off
Work from home
Work Location: Remote
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