to serve as the key link between our organization and partner schools. The ideal candidate will have at least one year of experience in a customer-facing or client-servicing role, with a strong commitment to relationship management, communication, and technical coordination.
Key ResponsibilitiesOnboarding & Coordination
Conduct orientation sessions for school coordinators and students on program processes
Collect coordinator and student details; generate and share login credentials
Schedule and coordinate launch dates for school projects
Relationship Management
Share the academic term calendar of projects/events with partner schools
Maintain weekly communication with school coordinators to track progress
Visit assigned schools regularly to build rapport and ensure smooth program execution
Document all communications and share relevant updates with internal teams
Reporting & Monitoring
Prepare and share project progress reports with assigned schools
Maintain weekly trackers and dashboards.
Share attendance data from special events and webinars
Update monthly activity highlights and plan for upcoming initiatives
Key Skills & RequirementsExperience
Minimum 2-3
years
of experience in a
customer service, client servicing, or relationship management
role
Previous experience in EdTech or education-focused organizations is a plus
. Music skills /knowledge is an added advantage
Communication & Soft Skills
Excellent verbal and written communication
Active listening, empathy, and problem-solving mindset
Ability to handle client concerns professionally and confidently
Multilingual abilities are a plus
Job Type: Full-time
Pay: ₹360,000.00 - ₹420,000.00 per year
Benefits:
Health insurance
Provident Fund
Application Question(s):
Music Knowledge / Skills is an added advantage to perform this role.
Willingness to travel:
25% (Preferred)
Work Location: In person
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