Job Description

Job Summary

We are seeking a proactive and detail-oriented

Project Coordinator

to support project execution, manage client interactions, and drive client adoption. The role involves providing technical support, ensuring smooth onboarding, and maintaining strong client relationships. The ideal candidate should have strong communication skills, excellent analytical abilities, and hands-on expertise with Google Sheets, MS Excel, and basic technical troubleshooting.

Key Responsibilities

Coordinate day-to-day project activities and ensure timely delivery of tasks. Act as the primary point of contact for clients, providing support and maintaining high satisfaction. Drive

client adoption

by ensuring clients understand product features, workflows, and best practices. Support client onboarding, training, and post-implementation follow-ups. Work closely with internal teams to track project progress, identify issues, and escalate when necessary. Provide technical support to clients and team members, including troubleshooting and documentation. Prepare reports, dashboards, and project trackers using Google Sheets and Excel. Maintain accurate project records, documentation, and communication logs. Assist in planning, scheduling, and resource coordination. Ensure adherence to project timelines, quality standards, and client expectations.

Required Skills & Qualifications

Bachelor's degree in any discipline (Engineering/Management preferred).

2 to 4 years of experience

in project coordination, client support,

client adoption

, technical support, or similar roles. Strong proficiency in

Google Sheets, Excel (VLOOKUP, Pivot Tables, Formulas)

, and Google Workspace. Understanding of basic technical troubleshooting and user support. Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Ability to work collaboratively with cross-functional teams.

Good to Have

Experience working in a tech or software environment. Knowledge of project management tools (Asana, Trello, Jira, etc.). Basic data analysis or reporting experience.
Job Types: Full-time, Permanent

Pay: ?240,000.00 - ?350,000.00 per year

Benefits:

Paid sick time Paid time off
Ability to commute/relocate:

Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)
Experience:

IT project management: 1 year (Required)
Work Location: In person