and a strong ability to support project and operations management across multiple teams. This role is critical in ensuring that projects remain on track, documentation is maintained, and software/infrastructure subscriptions are actively monitored and managed. The ideal candidate thrives in a fast-paced environment and is highly organized, tech-savvy, and an excellent communicator.
Key Responsibilities
Coordinate and monitor project tasks, timelines, and deliverables using
JIRA
.
Maintain and manage
JIRA
boards, workflows, issue types, custom fields, filters, and dashboards.
Collaborate with Project Managers, Developers, QA, and other stakeholders to track and report on project status.
Schedule and facilitate meetings; document minutes and follow up on action items.
Identify and help mitigate risks, bottlenecks, and delays across project lifecycles.
Prepare and distribute regular project status reports and dashboards for leadership.
Ensure all project documentation and artifacts are updated and organized.
Assist in the implementation and support of
Agile
, Scrum, or hybrid methodologies.
Manage and track all software and infrastructure tools subscriptions
, including:
Maintaining an up-to-date inventory of tools used across teams.
Overseeing renewal cycles and licensing requirements.
Coordinating with finance and procurement for subscription payments.
Ensuring cost efficiency and usage tracking of active subscriptions.
Support onboarding/offboarding processes by managing user access to subscribed platforms.
Liaise with vendors as needed for service issues, upgrades, or renewals.
Qualifications
------------------
Required Skills Qualifications
Bachelor's degree in
Computer Science, Information Technology
, or a related field.
1-3 years
of experience in project coordination, operations, or similar role.
Proven expertise in
JIRA
(configuration, workflows, dashboard management).
Familiarity with
Agile/Scrum
methodologies.
Strong organizational, communication, and time management skills.
Proficiency with
Microsoft Office and Google Workspace
tools, especially Excel/Sheets and PowerPoint/Slides.
Ability to manage multiple priorities and deadlines across various workstreams.
Experience managing SaaS tool subscriptions or IT asset tracking is a strong advantage.
Preferred Qualifications
Understanding of the
Software Development Lifecycle (SDLC)
.
Experience with other project tools such as
Confluence, Trello, Asana, or Monday.com
.
* Experience working with cross-functional and geographically distributed teams.
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