Job Description

Roles and Responsibilities

Client Project Coordination

Serve as the primary point of contact for clients, managing certification and project-related queries. Build and maintain strong, professional relationships to ensure a high level of client satisfaction. Coordinate audit planning, including scheduling auditors and managing logistics. Communicate with clients regarding audit plans, document submissions, and process updates. Manage end-to-end audit project activities, ensuring timely execution while maintaining quality standards. Address client queries promptly and provide regular project updates. Respond to client inquiries via email, calls, or meetings. Resolve issues or escalate them to relevant departments as needed. Maintain CRM or client databases. Maintain accurate records, project trackers, and MIS reports.

Desired Candidate Profile

Graduate Any. Excellent communication skills in English with a professional and courteous approach. Proficient in MS Excel, Word, PowerPoint, Outlook, and email correspondence. Strong multitasking, organizational, and time management abilities. Collaborative mindset with a proactive approach to problem-solving.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?20,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Work Location: In person