Job Description

Company Description:

Kraftwork Solar is a leading provider of solar and renewable energy solutions in India. With over 30 years of experience and more than 20,000 satisfied customers, we specialize in rooftop solar, solar drying, and solar water heating solutions for residential and commercial clients.

Role Overview:

Kraftwork Solar seeks a customer-savvy, organized, and tech-proficient Project Coordinator to drive success in solar PV projects and deliver an exceptional customer experience. As the primary touchpoint for customers, the Project Coordinator plays a critical role in guiding clients through every phase--from initial inquiry to project completion. This includes supporting customers with loan processing, government subsidy applications, and maintaining proactive communications throughout the project lifecycle.

Key Responsibilities:

Serve as the single point of contact for customers, providing end-to-end assistance and excellent customer service Plan, execute, and monitor solar projects, coordinating activities across departments and vendors to keep projects on schedule Guide clients through loan application processes, discom/KSEB & government subsidy documentation, ensuring accurate and timely submissions Update and maintain project documentation, customer documents and regulatory compliance files Conduct regular updates and provide clear communication on project status, proactively identifying and resolving issues or risks Schedule meetings and site visits, organize logistics, and document proceedings, maintaining transparency with clients and internal teams Collaborate closely with sales, engineering, and contractors to ensure high-quality project delivery

Desired Qualifications and Skills:

Minimum of 3 years relevant work experience in solar, construction, or renewable energy project coordination Proven customer service skills with a solution-oriented mindset Demonstrated ability to use CRM software , MS Office, and project management tools Strong organizational, multitasking, and communication abilities Experience working with cross-functional teams and independently managing priorities
Job Type: Full-time

Pay: ₹10,000.00 - ₹13,000.00 per month

Work Location: In person