Job Description

Overview:

We are looking for Project Coordinators with strong communication and sales skills to join our customer Chat Support Team.

Responsibilities:

Role:

Chat Process - Project Coordinator

Location:

Thoraipakkam, Chennai

Type:

Full-time, Immediate Joining

Responsibilities:

Handle customer queries via chat with professionalism and empathy

Promote and upsell products/services wherever applicable

Ensure high-quality customer experience with timely responses

Achieve sales and support targets. Team management, coaching, mentoring, preparing WBR, Client handling.

Requirements:

Requirements:

Graduate in any stream

Excellent written communication skills (English proficiency required)

Strong persuasion & sales aptitude

Ability to multitask and work in a fast-paced environment

Minimum 5 to 10 years of prior experience in sales/chat support. Telecom Billing is preferred.