Reporting To: Managing Trustee / Senior Program Head
About Urja Trust
Urja Trust is a Mumbai-based grassroots nonprofit committed to working with young women (ages 18-30) who have experienced homelessness, violence, systemic neglect, or marginalization. We provide safe, healing, and empowering spaces for survivors to access justice, health, livelihood, and civil entitlements. Our approach is rights-based, trauma-informed, and grounded in feminist and intersectional values.
Purpose of the Position
The Program Coordinator drives the integration of interventions that address gender-based violence, mental health needs, legal support, and comprehensive rehabilitation. By centering survivor experiences and rights, the Coordinator ensures that services are responsive and dignified. This role requires a systems thinker with expertise in structural and gender-based violence, develop robust rehabilitation frameworks, and build institutional partnerships.
Key Responsibilities
Program Management
? Supervise social workers, caseworkers, and mental health professionals, serving as the link between the organization and frontline staff.
? Ensure effective program budget utilization and monitoring in alignment with planned activities.
? Allocate participant cases and oversee the development and implementation of holistic, individualized care plans.
? Facilitate regular case review meetings and promote interdisciplinary coordination among team members.
? Liaise with key stakeholders including legal counsels, police, family members, the Child Welfare Committee (CWC), civil society organizations, and counselors.
? Integrate various rehabilitation components into a unified, coordinated program delivery model.
? Ensure all interventions are survivor-centric and aligned with trauma-informed and rights-based approaches.
Strategy s Systems
? Ensure monthly operational planning and continuously refine program interventions based on field realities and case-level insights.
? Lead the documentation, monitoring, and evaluation of program interventions to assess impact and inform improvements.
? Identify systemic gaps in service delivery and propose recommendations for policy engagement and advocacy initiatives.
? Build and strengthen referral networks with external agencies such as psychiatric institutions, legal aid bodies, protection officers, and others.
? Represent the organization in relevant forums, networks, and platforms to highlight thematic issues and advocate for systemic change.
Capacity Building
Train and mentor staff, interns, and volunteers on trauma-informed care and legal processes.
Organize workshops on mental health, structural violence, and justice-based practices.
Contribute to the development of SOPs and internal toolkits for program execution.
Reporting and Documentation
? Maintain accurate and confidential case records in accordance with organizational protocols.
? Submit monthly planning, progress reports, and outcome tracking data to the management team and Monitoring & Evaluation system.
? Contribute to grant reports and funding proposals by providing program data, impact summaries, and case narratives.
? Document detailed case narratives that capture survivor journeys, interventions, and outcomes while upholding confidentiality and dignity.
? Record and maintain minutes of internal team meetings, case discussions, and stakeholder coordination meetings.
? Support the documentation of rehabilitation processes, including individual care plans, service linkages, and follow-up actions.
Qualifications s Skills
? Master's degree in Social Work, Clinical Psychology, Law, or a related field.
? Minimum 5+ years of experience in addressing gender-based violence, preferably within the domains of gender justice, mental health, or social justice.
? Deep understanding of trauma-informed care, intersectionality, and the structural dynamics of caste, gender, and sexuality.
? Familiarity with key legal frameworks such as the Domestic Violence Act, Juvenile Justice (JJ) Act, Protection of Women from Domestic Violence Act (PWDVA), IPC/BNS provisions on sexual violence, and POCSO.
? Strong program management, documentation, communication, and team leadership skills.
? Previous experience in leadership role and capacity of managing 10 to 12 members in a team.
? Fluency in English and Hindi is required; proficiency in Marathi is an added advantage.
? Women and those who identify themselves as wome,n especially coming from marginalized background,s are encouraged to apply.
Compensation Salary
: ₹55,000 to ?65,000 per month, commensurate with qualifications and experience. Candidates with higher expectations may also be considered based on experience and alignment with the role.
What We Offer
A committed, collaborative, and vibrant team environment. Opportunities for ongoing learning, reflection and innovation in gender and social justice. A meaningful role in supporting survivors and influencing systems for long-term change.
Job Type: Full-time
Pay: ₹55,000.00 - ₹65,000.00 per month
Ability to commute/relocate:
Dadar H.O, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Master's (Preferred)
Experience:
6years: 5 years (Required)
Language:
English , Marathi, Hindi. (Required)
English (Required)
Location:
Dadar H.O, Mumbai, Maharashtra (Preferred)
Willingness to travel:
25% (Preferred)
Work Location: In person
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