Program Manager – Strategic Programs And Capability

Year    HR, IN, India

Job Description

Program Manager - Strategic Programs and Capability


=======================================================


Gurgaon


Department

Logistics Operations

Job posted on

July 2, 2025


Employee Type

permanent


Experience range

8-12 Years



Role Overview:





We are seeking a high-impact Director - Program Manager Manager to drive operational excellence and lead strategic

initiatives across our e-commerce logistics network. This role is responsible for end-to-end program management,last-mile delivery, and supply chain optimization. You will collaborate cross-functionally with operations,technology, product, and business teams to deliver scalable solutions, enhance efficiency, and ensure a seamless customer experience.


Key Responsibilities:




Strategic Initiatives




Lead end-to-end ownership of strategic initiatives -- from discovery and scoping to delivery and scale-up Work cross functionally with supply, tech, product, and demand teams to build and operationalize new capabilities Identify ecosystem gaps across infrastructure, process, or experience, and align teams to address them, define goals, success metrics, and governance for each program to drive alignment and accountability

Process Optimization



Drive Lean/Six Sigma initiatives to reduce turnaround times, improve SLA adherence & enhance throughput


Cross-Functional Collaboration




Work closely with Ops, Tech, Product, Finance, and HR teams to define project scopes, KPIs, milestones and success metrics

Data-Driven Decision Making




Analyze large operational datasets to identify gaps, bottlenecks, and opportunities for improvement .

Requirements




8 to 12 years of experience in program management, strategy, consulting, or new initiatives,preferably in tech, logistics, or e-commerce ecosystems Strong bias for ownership with proven ability to manage zero-to-one or cross-functional initiatives Ability to operate across strategic thinking and hands-on execution Strong stakeholder management and comfort working with senior leadership, tech, and operations * Highly structured, analytical, and outcome-oriented Experience in leading and mentoring high-performing teams

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Job Detail

  • Job Id
    JD4724867
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year