Job Description

Program Manager - Operations Projects

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Location:
Noida, UP, IN, 201306
Salary: Dependent on skills and experience
Division: Technology and Operations
Department: Operations

Location:

Noida, India

About the Role

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Introduction - the 'why'

This is an exciting opportunity to join the Operations team at a strategic level, driving high-impact programs that shape the future of supply chain and operations management. As part of a dynamic and growth-oriented division, you'll work closely with senior leadership and cross-functional teams to implement innovative solutions that enhance productivity and operational efficiency. This role aligns with our mission to deliver excellence through continuous improvement and customer-centric strategies.

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Opportunity - the 'what'

As a Program Manager, you will:


Lead the end-to-end execution of strategic operations and supply chain projects. Identify gaps across Ops sub-functions and define project scopes in collaboration with internal and external stakeholders. Establish and maintain project management standards and best practices. Support the Director of Operations in evaluating long-term strategies for manufacturing, sourcing, logistics, and customer service automation. Form and mentor cross-functional project teams from within operations (Customer Service, Manufacturing, Inventory Planning, Supply Chain). Ensure timely, budget-conscious, and high-quality project delivery. Track progress, manage risks, and provide regular updates to stakeholders and global teams. Offer training and development opportunities to functional leaders. Implement feedback loops and continuous improvement practices.

Your work will directly influence operational excellence, cost efficiency, and customer satisfaction across the organization.

About You

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Essential Criteria

B.E./B.Tech from a Tier 1 or Tier 2 college. MBA from a Tier 1 or Tier 2 institute (e.g., IIM, ISB, NITIE, SIOM Nasik, SP Jain). 7-10 years of program management experience in: + E-commerce, Quick Commerce, Retail, FMCG, Consumer Internet, or
+ Supply Chain/Management Consulting (e.g., Redseer, Miebach, BCG).
Strong knowledge of warehouse design, layout optimization, and quality standards. Proficiency in project management tools (CPM, PERT, Primavera, MS Project). Advanced skills in MS Office (Excel, PowerPoint, Visio, Macros, MS Projects, Llamasoft). Experience with WMS/ERP systems, preferably SAP. Strong analytical, presentation, and number-crunching skills. Ability to manage warehousing teams and 3PL providers. Customer-centric mindset, self-motivated, and adaptable.

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Desirable Criteria

Experience in Lean organizations. Exposure to global supply chain practices.

Queries

Please contact shariq.anwar@oup.com with any queries relating to this role.



We are committed to supporting diversity in our workforce, and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.


Job Category: Support & Operations