Job Description

R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1\xc2\xae is a publicly-traded organization with employees throughout the US and international locations. Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization\xe2\x80\x99s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience. R1 is seeking for an IT Desktop Engineer with strong cloud experience using Microsoft Intune for creating packages and deploying images. Must have experience working with Azure Active Directory, PowerShell, Intune, and Autopilot. Must be proficient provisioning and testing new devices. The right person must be proactive, take initiative, communicate, and work independently. Some responsibilities include creating, maintaining, and deploying images through Intune; creating/maintain and deploy packages and applications via Intune; running vulnerability testing, work with Power BI for reporting. Must have experience with Intune, Autopilot, Azure AD, PowerShell, and MS Power BI. Must know how to configure Intune and troubleshoot the software if there\'s any type of issue. They need to trouble shoot when packages aren\'t being deployed correctly. Responsibilities:

• Configure and maintain SCCM environments
• Configure & Maintain Intune MDM environment
• Test and evaluate software updates and customization\'s
• Understand/Troubleshoot Azure AD
• Create conditional access policies
• Develop standard installation procedures and packages to automate delivery of software
• Develop and provide documentation and training for imaging and installation.
• Provide Microsoft Patch Management for desktop and servers
• Assist with Active Directory support and design
• Provide 3rd level support for Desktop techs, and other IT Specialists.
• Technology/process evaluation, recommendation, and implementation
• GPO & Custom Windows script creation
• Provide training and mentoring to junior staff
• Participate in 24/7 on call rotation

Required Qualifications:

• Microsoft System Center Configuration Manager (SCCM), OS Deployment Pack (MDT Preferred), Patch Management and WSUS
• Device management - Mobile Device (MDM) and Mobile Application Management (MAM) experience \xe2\x80\x93 Intune and JAMF preferred
• Experience with design, implementation, and support Office 365 modern workplace and applications: Azure AD, Exchange Online, OneDrive, MS Teams, SharePoint Online, etc.
• Experience with O365 advanced security and compliance tools
• Expert level administration and troubleshooting of Windows OS\xe2\x80\x99s including Server OS
• Azure Conditional Access policies
• Azure Application Registration
• Active Directory security and Group Policy Objects
• Networking fundamentals
• Interpreting data from Windows Performance Monitor and Microsoft Network Monitor
• VBScript
• PowerShell scripting \xe2\x80\x93 PowerShell App Deploy Toolkit experience preferred
• Adhering to Change Management process
• Strong self-starter with a proven track record of accomplishment
• Documentation of procedures and environment
• Excellent troubleshooting and resolution skills
• Excellent Interpersonal and Customer Service skills

Desired Qualifications:

• Education: 4 year college program certificate, or equivalent work experience
• Experience: 5 years\xe2\x80\x99 experience in large corporation.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovative and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: R1RCM.com . Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.