DESCRIPTION Amazon\'s Global catalog operations (GCO) team\'s charter is to provide operations support and expert human judgment to drive improvement of data quality for catalog systems. This is a global program supporting multiple marketplaces and operates out of four different locations across the globe. GCO is a part of Amazon eCommerce Selection and Catalog Systems (ASCS) group and focuses on making direct impact on Selection for Amazon\'s Retail & 3rd party marketplace business across markets worldwide. This drives one of Amazon\'s core focus areas: providing the widest selection to customers. We operate in a fast paced, rapidly growing environment offering new challenges and opportunities for making impactful changes in the Amazon ecosystem. Key job responsibilities . Drive cross functional projects to deliver business value for the team be part of projects involving new feature definition to improve processes and reduce cost. . Engage stakeholders across globe demonstrate business acumen and skills in driving change by developing business proposals and driving implementation of recommendations through effective written and oral communication. . Work with data engineering team and Software development teams to improve tools, processes and reporting dashboards . Work with operations team to drive implementation of new programs & products . Analyze historical data to build quality improvement initiatives and drive quality strategies across the network. . Formulate, implement and track career development plans for team of highly skilled resources. We are open to hiring candidates to work out of one of the following locations: Bangalore, KA, IND BASIC QUALIFICATIONS - 3+ years of program or project management experience - 3+ years of working cross functionally with tech and non-tech teams experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules
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