Job Description

Job Profile:- Program Manager IV-IN

A Program Manager for Enablement focuses on equipping teams with the resources, knowledge, and skills needed to excel in their roles and achieve organizational goals.
They translate strategic objectives into actionable programs, often within sales or customer success teams, by aligning resources, developing training, and fostering collaboration.
This role is crucial for enhancing team performance, streamlining workflows, and driving overall success.

Key Responsibilities

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Strategic Alignment:

Ensuring enablement initiatives align with overall business goals and objectives. Overall support ensure enablement is key and front of mind when delivering key strategic initiatives to the business. +

Program Development:

Designing and implementing enablement programs, including onboarding, training, and continuous learning experiences.
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Cross-Functional Collaboration:

Working with various teams (sales, marketing, product, customer success) to develop and execute enablement strategies.
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Content Creation and Management :

Developing engaging and effective training materials, often tailored to diverse audiences and managing the relevant sharepoint sites including ensure processes and material is up to date
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Process Optimization:

Identifying and addressing gaps in processes and skills to enhance team efficiency and productivity.

Skills and Qualifications

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Experience:

Typically requires 5+ years of experience in enablement, program management, or related roles. +

Project Management:

Demonstrated ability to manage multiple complex projects with cross-functional stakeholders.
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Communication Skills:

Strong written and verbal communication skills, with the ability to simplify complex information.
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Data-Driven Mindset:

Experience using metrics and feedback to drive program improvements.
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Collaboration Skills:

Ability to work effectively with diverse teams and stakeholders.
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Technical Proficiency:

May require experience with relevant tools and technologies for training and content delivery - SharePoint, Excel, Powerpoint are essential

About Rackspace Technology

We are the multicloud solutions experts. We combine our expertise with the world's leading technologies -- across applications, data and security -- to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.

More on Rackspace Technology

Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.