Job Description

DESCRIPTION


This is a high visibility role in the Amazon Sales Excellence team that is looking for a Program Manager for Business Compliance, with a strong delivery record and proven program management experience. This candidate will work cross-functionally to deliver operational improvements and product interventions.

This role requires performing deep dives to ambiguous problems, identifying and scoping large programs, managing program timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential. Ideal candidate will be a self-starter, with high sense of ownership, and proven ability to solve complex problems.



Key job responsibilities

Drive cross-functional strategic initiatives to continuously improve process, productivity customer experience. Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs. Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction. Acting as a single point of contact for verticals that they own, for any discussions or decisions pertaining to program. Program/Process Improvement, Project Management Clearly and in a timely manner communicate findings, determinations, and recommendations to compliance management and business partners, both at periodic intervals and as needed, regarding escalated or high-risk compliance issues. Engage in frequent written and verbal communication with management and business partners to accomplish goals. Own weekly/monthly reports and metrics. Identify gaps in audit programs and processes, propose solutions and drive implementation

BASIC QUALIFICATIONS

2+ years of program or project management experience Bachelor's degree or equivalent Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Analytical skills with proven record of impact analysis.
PREFERRED QUALIFICATIONS

Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document


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Job details


IND, KA, Bengaluru


Project/Program/Product Management-Non-Tech