Job Description

DESCRIPTION
Amazon is looking to hire for the profile of Sr. Program Manager for its Amazon Air Cargo, India (ACAR IN) team. The program aims to leverage the dedicated Amazon Prime Air aircraft in India to sell (1) Blocked Space, and (2) Charters, to third party shippers. To help us succeed in this large endeavour, we are looking for a dynamic, self-starting and entrepreneurial individual who will organize, execute and deliver key features for the ACAR IN program.
The candidate will work closely with internal stakeholders including Airhaul Operations, Legal, Finance, Security & Compliance Teams, and external stakeholders such as customers, freight forwarders and carriers. Your role will involve ensuring alignment with cross-functional stakeholders on multiple key initiatives, driving projects by defining sharp ownership, accountability, and timelines, leading continuous improvement initiatives, and adapting to changes in the Air network.
Individuals having prior experience in the Air Cargo Industry would be preferred.
Key job responsibilities
1. Understand and drive the charter business profitably by onboarding new customers, building ACAR IN's credentials on international routes, thereby lowering cost of Air Operations for Amazon IN
2. Manage Daily/weekly performance, build mechanisms to detect and drive down defects and work on continuous improvements.
3. Benchmark with industry, build ACAR IN's niche by collaborating with internal stakeholders to approve and unlock capabilities and growth levers (e.g. DG Classes, new routes etc.).
4. Understand charter costing model and run strong negotiations with carrier and customer to ensure maximum realization for Amazon IN for every charter opportunity.
A day in the life
This role will require exceptional communication and influencing skills, customer-first approach, and keen understanding towards Business P&L. The candidate has to demonstrate the ability to navigate a complex environment and possess a strong bias for action to deliver results in this role.
About the team
ACAR IN is an entrepreneurial business where we externalize Amazon's Airhaul services to cater to customer's airport-to-airport cargo movement through blocked space on scheduled operations as well as full-capacity charters. We aim to scale to become a trusted and established Air Cargo partner in India, built on Amazon's world-class logistics network, delivery experience, and customer service.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. '