Job Description

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the role:
We are looking for an experienced program manager in our Life Insurance team. The ideal candidate would have a good blend of business and technical acumen and would be able to deliver in a high paced environment. Maturity, good judgment, negotiation skills, ability to influence, analytical talent and leadership skills are essential traits to be successful in this role.
Responsibilities:
- Plan and Drive complex programs simultaneously from initiation through launch
- Collaborate with multiple cross functional teams to drive program launch, ensuring ownership of the revenue including call center, insurance partners, marketing, tech and product teams,
- Proactively identify and resolve product issues by effectively working with Product Managers, Business Owners and Engineering Teams
- Pick up revenue growth projects and execute end to end.
- Individual contributor role in a matrix structure
- Report and communicate progress and status of projects to relevant stakeholders
- Build program review cadence and bring discipline to track success objectively
- Assist in production launches, coordinate UAT, implementation of process change and trainings as needed
- Help in monthly and quarterly roadmap planning by reaching out to dependent business and prioritizing their tasks
- Identify the right KPIs for multiple teams, build dashboards to rack these KPIs and highlight in the right meetings
Basic Qualifications :
- 3 - 5 years of experience in managing projects across cross functional teams
- Experience working directly with business stakeholders.
- Experience in strategy consulting, ceo office, chief of staff, EIR roles
- Bachelor's degree in Engineering, business or related technical field
- Strong oral and written communication skills are crucial
- Prior work experience in insurance or fintech preferred
- Structured thought process to help think clearly, analyze quantitatively, problem-solve and prioritize tasks
- Ability to comfortably and confidently present to all levels within the enterprise and to work with both technical and non-technical individuals
- Results oriented person with a strong delivery focus who can work independently and collaboratively with teams
Why join us:
?Work with a high-performing and passionate product, design, and engineering team.
?Shape the future of credit for millions of users.
?Build at scale in one of India's most dynamic and regulated spaces.
?Flexible and inclusive work environment with fast decision-making and ownership.
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India's largest digital lending story is brewing here.
It's your opportunity to be a part of the story!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skills Required