Program Experience & Operations Manager

Year    MH, IN, India

Job Description

Job Information




Department Name


Operations
Date Opened


08/22/2025
Job Type


Full time
Work Experience


3-4 years
Industry


Communications
Salary


4-6 LPA
City


Mumbai
State/Province


Maharashtra
Country


India
Zip/Postal Code


400056

About Us




LexiConn welcomes professionals across roles, locations, and competencies.




We are an AI coaching and training company helping organizations, teams, and educators use generative AI tools to improve how they work. Through high-impact, offline workshops and guided learning experiences, we help participants build practical AI capabilities aligned to their day-to-day workflows.



We're growing and looking for someone who can run the show behind the scenes - coordinating programs, managing the learner experience, and making sure every workshop is smooth, on time, and professional.

Requirements



Responsibilities



Program Operations

Coordinate offline training workshops - venue booking, check-ins, attendance, materials, etc. Communicate with leads and participants via WhatsApp/email (before and after sessions) Manage sign-ups, payments, and session logistics Create basic trackers (Google Sheets, Notion, etc.) for participant progress


Learner Experience

Share pre-reads, assignments, follow-up tests, and certificates Track attendance and submissions Manage a WhatsApp broadcast group or learner community


Content & Website Coordination

Coordinate with designers, videographers, and in-house content teams Help maintain the program website or landing pages Curate testimonials and feedback from participants


Back-End Support

Collaborate with freelancers and internal team members to run programs end-to-end Document workflows and processes for repeatability

What We're Looking For



3-6 years experience in training operations, L&D coordination, edtech, or event management Experience working in offline programs, workshops, or cohort-based learning preferred Strong execution skills - someone who gets things done, solves problems on the ground, and keeps programs running without a hitch Comfortable using tools like Google Workspace, Zoom, and willing to learn AI tools Based in Mumbai and open to working from our office in Andheri West Bonus: Familiarity with learning design, basic SEO, or CRM/automation tools

This Role Is Not For You If:



You prefer only content creation or strategy You are looking for a fully remote role You need someone else to plan every step for you

Benefits



What You'll Get



Opportunity to build a growing vertical from the ground up Work directly with the founder and see your work in action every week * Be part of a fast-moving AI education initiative helping teams, educators, and businesses adapt to the AI era

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Job Detail

  • Job Id
    JD4076908
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year