Program Experience & Operations Manager

Year    MH, IN, India

Job Description

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Job Information




Department Name


Operations
Date Opened


08/22/2025
Job Type


Full time
Work Experience


3-4 years
Industry


Communications
Salary


4-6 LPA
City


Mumbai
State/Province


Maharashtra
Country


India
Zip/Postal Code


400056
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About Us




LexiConn welcomes professionals across roles, locations, and competencies.

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We are an AI coaching and training company helping organizations, teams, and educators use generative AI tools to improve how they work. Through high-impact, offline workshops and guided learning experiences, we help participants build practical AI capabilities aligned to their day-to-day workflows.



We're growing and looking for someone who can run the show behind the scenes - coordinating programs, managing the learner experience, and making sure every workshop is smooth, on time, and professional.

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Requirements



Responsibilities



Program Operations

Coordinate offline training workshops - venue booking, check-ins, attendance, materials, etc. Communicate with leads and participants via WhatsApp/email (before and after sessions) Manage sign-ups, payments, and session logistics Create basic trackers (Google Sheets, Notion, etc.) for participant progress


Learner Experience

Share pre-reads, assignments, follow-up tests, and certificates Track attendance and submissions Manage a WhatsApp broadcast group or learner community


Content & Website Coordination

Coordinate with designers, videographers, and in-house content teams Help maintain the program website or landing pages Curate testimonials and feedback from participants


Back-End Support

Collaborate with freelancers and internal team members to run programs end-to-end Document workflows and processes for repeatability
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What We're Looking For



3-6 years experience in training operations, L&D coordination, edtech, or event management Experience working in offline programs, workshops, or cohort-based learning preferred Strong execution skills - someone who gets things done, solves problems on the ground, and keeps programs running without a hitch Comfortable using tools like Google Workspace, Zoom, and willing to learn AI tools Based in Mumbai and open to working from our office in Andheri West Bonus: Familiarity with learning design, basic SEO, or CRM/automation tools
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This Role Is Not For You If:



You prefer only content creation or strategy You are looking for a fully remote role You need someone else to plan every step for you
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Benefits



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What You'll Get



Opportunity to build a growing vertical from the ground up Work directly with the founder and see your work in action every week * Be part of a fast-moving AI education initiative helping teams, educators, and businesses adapt to the AI era

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Job Detail

  • Job Id
    JD4076908
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MH, IN, India
  • Education
    Not mentioned
  • Experience
    Year