to guide and support participants in achieving their educational, professional, or program-related goals. The Program Advisor will act as the primary point of contact for program participants, providing information, resources, and personalized guidance to ensure a positive and successful program experience.
Key Responsibilities
Serve as the first point of contact for inquiries from prospective and current program participants.
Provide detailed information about program structure, requirements, and outcomes.
Advise participants on course selection, schedules, and program progression.
Monitor participant progress and provide timely feedback or recommendations for improvement.
Collaborate with faculty, trainers, and administrative teams to address participant needs.
Assist with the development of program materials, resources, and documentation.
Maintain accurate participant records and prepare progress or completion reports.
Organize and participate in orientation sessions, workshops, and program events.
Stay updated on industry trends, program updates, and best practices to provide relevant advice.
Requirements
Bachelor's degree in Education, Counseling, Business Administration, or a related field (Master's preferred).
Proven experience in academic advising, program coordination, or a similar advisory role.
Strong communication, interpersonal, and problem-solving skills.
Ability to manage multiple tasks and priorities in a fast-paced environment.
Proficiency in MS Office Suite and/or program management software.
A customer-focused mindset with a passion for supporting participant success.
Preferred Skills
Experience in the [specific industry, e.g., higher education, training & development, non-profit programs].
Knowledge of relevant accreditation requirements or industry standards.
Familiarity with CRM or Learning Management Systems (LMS).
Job Type: Full-time
Pay: ₹9,779.79 - ₹45,000.00 per month
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