Job Description

Review and validate all eInvoice configurations created by the Professional Services Engineer against the approved specification and customer requirements Execute end-to-end QA on eInvoice workflows, including preprocessing rules, error conditions, special cases, and file-handling logic Validate email notifications for eInvoice workflows, including recipients, content, triggers, file delivery paths, schedules, and naming conventions Test and verify all standard ServiceChannel data feeds (Location, Location Notes, User, Asset, PO/Work Order feeds) for structure, mapping, and successful processing Review and confirm file structure, content, and logic across XML, JSON, CSV, TXT, and other supported formats Execute positive and negative test cases to validate error handling and edge case behavior Document defects, inconsistencies, and improvement needs in Jira with clear reproduction steps and recommended corrections Collaborate with Engineers, PMs, Senior PMs, and Technical Consultants to re-test fixes and confirm readiness for deployment Maintain QA test plans, test cases, and validation checklists Identify opportunities to enhance QA coverage, automation, and validation standards English proficiency Strong understanding of data structures, file processing, and SaaS technical workflows 2+ years experience in QA, technical support, or data validation role Working knowledge of XML, JSON, CSV, TXT formats Experience with QA methodologies, test case creation, and defect tracking SQL literacy (querying, validation, auditing) Advanced Excel and data validation skills Strong documentation and communication skills Ability to manage multiple concurrent QA cycles Jira and Confluence experience Collaborative mindset working across global teams

Skills Required