Professional, Product Support

Year    Aurangabad, Maharashtra, India

Job Description


JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Summary
This position is responsible for the Systems Administration of Corrigo, a Computerized Maintenance Management System (CMMS) and facility service request (FSR) system. General duties include system configuration, records maintenance, properties, assets, system/data integrity, and auditing. This position balances scope, time, cost, and quality, while maintaining a customer focus.
Roles and Responsibilities

  • Responsible for overall integrity of the Corrigo system, supporting the client team, overseeing proper system use, and configuration to meet internal and client objectives.
  • Ongoing Database management
  • Track time spent supporting accounts and manage data management requests submitted from clients in a Corrigo instance
  • Manage the Corrigo systems and associated data platform, as it specifically relates to performance management/reporting and maximizing Corrigo capability.
  • Serve as subject matter expert to the client team for all CMMS systems related questions, support issues, and requirements
  • Explore options to satisfy new business needs within the capabilities of existing systems; configure, document and deploy solutions
  • Support the account team users with general questions and other systems support requests.
  • Maintain thorough knowledge of user base and critical user needs
  • Maintain and demonstrate thorough self and team understanding of Corrigo product features and functionality by participating in training and knowledge shares and by utilizing documented resources
  • Manage and identify change requests and analyze impact of changes to the client.
  • Leverage past learning and category/business knowledge in support of client business decision making
  • Develop and maintain accuracy of data
Skills/Qualifications
  • Minimum 3 years of Corrigo Platform experience is required
  • College graduate (BS/BA) preferred, but not required, preferably in information systems, computer science, or business administration
  • Customer service focus
  • Experience in real estate Industry and facility management operations a plus
  • Exceptional analytical and problem-solving skills
  • Strong proficiency in MS Excel, specifically using formulas for data analysis
  • Excellent oral and written communication skills
  • Experience in managing simultaneous complex tasks from inception to successful completion
  • Strong technical skills with the ability to learn new applications quickly
  • Excellent attention to detail
  • Self-motivated, able to set priorities, and work autonomously
  • Data analysis/implementation
  • Ability to communicate and implement complex ideas
  • Ability to work in a Team environment
Location:
Remote xe2x80x93Aurangabad, MH
Scheduled Weekly Hours: 40
If this job description resonates with you, we encourage you to apply even if you donxe2x80x99t meet all of the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our .
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .
Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Job Detail

  • Job Id
    JD3767274
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Aurangabad, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year