Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Quality Manager - SPM (Project Lead Level)

Experience Required:

10-12 years | Level: Senior Project Manager

Key Responsibilities

Quality System Development



Develop project-specific Quality Management Plans



Establish quality control procedures and checklists



Implement ISO 9001:2015 quality management systems



Create quality training and awareness programs



Compliance & Audit Management



Coordinate internal and external quality audits



Ensure compliance with local regulations and international standards



Manage relationships with third-party testing agencies



Oversee certification and approval processes



Team Leadership & Development



Lead quality teams across multiple work fronts



Develop quality capabilities in project teams



Conduct quality training and competency assessments



Manage quality-related performance metrics



Risk Management & Problem Solving



Identify quality risks and implement mitigation measures



Lead root cause analysis for quality failures



Develop corrective and preventive action plans



Manage customer complaints and quality issues



Continuous Improvement



Implement lean construction and quality improvement initiatives



Benchmark quality performance against industry standards



Drive innovation in quality control technologies



Establish quality KPIs and performance dashboards



Required Qualifications

B.E./B.Tech in Civil Engineering; Quality Management certification



10-12 years in construction quality management



Six Sigma Black Belt or equivalent preferred



Experience with LEED, BREEAM, or other green building certifications



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.