Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Billing and Costing Manager - Commercial FitoutJob Title & Professional SummaryWe are seeking a detail-oriented Billing and Costing Manager with specialized expertise in commercial fitout and interior construction projects to join our growing organization. This critical role oversees all financial aspects of project delivery, from initial cost planning through final account settlements, ensuring accurate billing processes and optimal project profitability. The successful candidate will manage complex post-contract administration while maintaining strong relationships with clients, subcontractors, and internal stakeholders. This position requires a thorough understanding of commercial construction billing cycles, progress claim procedures, and comprehensive cost management throughout the project lifecycle.

Key Responsibilitieso Pre-Contract Cost Management:

Prepare detailed cost estimates, tender submissions, and budget allocations for commercial fitout projects including office spaces.

Post-Contract Administration: Manage all aspects of contract administration including variations, progress claims, retention schedules, and final account negotiations with clients and subcontractors Progress Billing & Invoicing: Prepare and submit monthly progress claims, coordinate with project managers on work completion percentages, and ensure timely invoicing procedures align with contract terms Budget Monitoring & Variance Analysis: Track project costs against approved budgets, identify cost variances, analyze spending patterns, and provide detailed variance reports with corrective action recommendations Change Order Management: Process and document all project variations, coordinate approval workflows, update cost forecasts, and ensure proper authorization before work commencement Subcontractor Payment Coordination: Manage subcontractor invoicing processes, verify work completion against payment applications, coordinate retention releases, and ensure compliance with payment terms Cost Forecasting & Profitability Analysis: Develop accurate cost-to-complete forecasts, monitor project margins, and provide regular profitability reports to senior management and project stakeholders Financial Reporting & Documentation: Prepare comprehensive monthly financial reports, maintain detailed cost databases, and ensure all project documentation meets audit and compliance requirements Retention Management: Administer retention schedules, coordinate defects liability periods, process retention releases, and manage warranty claim procedures Contract Compliance: Ensure all billing practices comply with contract specifications, industry standards, and company policies while managing cash flow optimization Cost Database Management: Maintain and update historical cost databases, benchmark pricing against market rates, and support estimating teams with accurate cost data Client Financial Coordination: Interface with client representatives on billing matters, resolve payment disputes, and maintain positive relationships throughout the payment process

Required Qualificationso Bachelor's degree in Construction Management, Quantity Surveying, Accounting, Finance, or related field o Minimum 5-7 years of experience in construction cost management in commercial fitout projects o Demonstrated experience with post-contract administration and final account settlements o Strong understanding of various contract types including lump sum, cost-plus, and unit rate agreements

Essential Skills & Competencieso Software Proficiency:

Advanced skills in construction accounting software (, project management platforms, and cost management systems o Financial Analysis: Expert-level skills in cost analysis, budget forecasting, cash flow management, and financial modeling o Technical Knowledge: Comprehensive understanding of construction methodologies, trade sequencing, and fitout-specific cost components o Attention to Detail: Exceptional accuracy in financial calculations, data entry, and document preparation o Communication Skills: Strong written and verbal communication abilities with experience presenting financial data to diverse stakeholders o Analytical Thinking: Ability to identify cost trends, analyze variances, and develop strategic recommendations

Industry-Specific Experience Requirementso Minimum 3 years of hands-on experience with commercial fitout projects valued between $500K - $10M+ o Proven track record in managing post-contract variations and final account negotiations o Experience with tenant improvement projects, base building coordination, and landlord liaison processes o Knowledge of commercial construction standards, building codes, and compliance requirements o Understanding of MEP systems costing, millwork pricing, and specialty finishes procurement

Preferred Qualificationso Experience with LEED/Green Star certified projects and sustainable construction practices o Previous experience with design-build and construction management project delivery methods o Familiarity with international construction contracts (FIDIC, JCT) and payment procedures

Key Performance Indicatorso Accuracy of monthly progress claims and billing submissions (target: 99%+ accuracy rate) o Timely collection of accounts receivable (target: 95% collected within 60 days) o Budget variance management (target: maintain project costs within 2% of approved budgets) o Processing efficiency for variations and change orders (target: 48-hour turnaround time) o Client satisfaction scores related to billing and payment processes o Successful final account settlements within contractual timeframes

Reporting Structure & Team InteractionReports To:

Project Director or a finance or costing head. Works Closely With: Project Managers, Estimating Team, Procurement Manager, and Site Supervisors External Relationships: Client finance teams, subcontractor accounts departments, and external auditors Team Size: May supervise 1-3 junior cost management staff depending on project volume.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.