Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Position OverviewWe are seeking an experienced Program Manager to lead planning and documentation initiatives across our technology portfolio. This role will be responsible for developing comprehensive program strategies, maintaining detailed project documentation, and ensuring alignment between technical delivery and business objectives.

Key ResponsibilitiesStrategic PlanningDevelop and maintain comprehensive program roadmaps and strategic plans

Coordinate cross-functional planning sessions with stakeholders across.

Align technology initiatives with broader JLL corporate strategy and market opportunities

Facilitate quarterly and annual planning cycles

Documentation ManagementEstablish and maintain documentation standards and governance frameworks

Oversee creation of technical specifications, user guides, and process documentation

Ensure compliance with JLL's documentation policies and industry standards

Implement version control and document lifecycle management processes

Program CoordinationLead planning for complex, multi-workstream technology programs

Coordinate dependencies and resource allocation across multiple project teams

Facilitate stakeholder communication and status reporting

Drive continuous improvement in planning and documentation processes

Stakeholder ManagementPartner with Product Managers, Engineering leads, and business stakeholders

Present planning updates to executive leadership

Manage expectations and communicate program status across all levels

Build strong relationships with internal and external partners

Required QualificationsBachelor's degree in Business, Technology, or related field

5+ years of program management experience in technology environments

Strong experience with planning tools (Jira, Confluence, MS Project, etc.)

Proven track record in technical documentation and process improvement

PMP, Agile, or similar project management certification preferred

Experience in real estate technology.

Skills & CompetenciesExcellent written and verbal communication skills

Strong analytical and problem-solving abilities

Experience with Agile/Scrum methodologies

Proficiency in collaboration and documentation platforms

Ability to work effectively in a fast-paced, dynamic environment

Strong attention to detail and organizational skills



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.